User`s manual

Chapter 6 Troubleshooting
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6. Select no drivers in the Select Printer Drivers dialog unless you
have a driver installed into the Broker's RMS which is to be
used with the printer.
The printer will need to be rebooted to attach to the NDPS printer
agent in this mode.
Troubleshooting
PSERVER Setup
If you cannot get a connection with the NIC after completing the
print setup, confirm the following:
• Have you tried repowering the NIC? Wait about a minute
before checking if it has logged in and attached to a queue.
• Is the network connector fastened tightly to the unit?
• Is the NIC already servicing a queue on another file server? If
so, it cannot service another file server at the same time.
• Is there an available Netware user license for the NIC to utilize
while it acts as a PSERVER? Every PSERVER takes up one
user license since it logs in to the Novell file server.
• When going through the PSERVER setup steps, did you use
the predefined print server name?
• Has the NIC’s name been changed from its default and if so,
have you incorporated this new name into your PSERVER
setup?
• Is there a password set for the print server to utilize when it is
logging in to the file server? Make sure the NIC’s PSERVER
password matches that of the PSERVER setup, or set both
places to no password.