User's Manual
List Of Messages
221
RIBBON FAULT
Timeout
Yes In the CT emulation with a
coax interface, the ribbon
has not moved for 10
minutes after PAUSE was
pressed to clear a ribbon
fault.
1. Clean the printer.
2. Power off, wait 15 seconds, then
power back on again. If the
message persists, contact your
authorized customer service
representative.
RIBBON LOAD BAD
Reload Ribbon
Yes Ribbon was incorrectly
loaded on the take-up or
supply spindle.
1. Reload the ribbon correctly. For
ribbon loading instructions, see
page 49.
Ribbon Low
Yes 1. The supply spool is
getting low.
2. If there is a large amount
of ribbon still on the
supply spool, then the
Ribbon Low message is
being displayed falsely.
1. Replace ribbon.
2. Disable Ribbon Low in the MEDIA
CONTROL menu.
RIBBON OUT
Load Ribbon
Yes 1. The ribbon supply spool is
empty.
2. The ribbon has broken.
1. Replace ribbon.
2. Reinstall ribbon.
SECURITY CODE
VIOLATION
Yes The software being used is
not correct for the printer.
1. Load the correct software.
2. Power off the printer for 15
seconds, then power back on again.
If the problem persists, contact your
authorized customer service
representative.
SELECT DOWNLOAD
PORT=XXXXXXXXXX
Yes Normal message when the
printer is being setup for
downloading software to the
serial or parallel port.
“PORT=” displays selected
serial port and parameters or
Centronics port.
1. Complete the downloading software
procedure. See “Loading Through
The Parallel Or Serial Port Using
DOS” on page 265.
2. Exit this procedure by cycling
printer power.
SOFTWARE ERROR*
Recycle Power
Yes/No 1. Application software tried
to perform an illegal
printer function.
2. There are damaged logic
circuits on the controller
PCBA.
1. Recycle the printer power. If
possible, print a job that has
previously worked.
2. If the problem persists, contact your
authorized service representative.
TESTING HARDWARE
PLEASE WAIT
Yes Normal power-up message.
Printer is running its
initialization routine.
1. No action required.
2. If the printer does not complete
initialization and continues
displaying this message when the
CT emulation is installed, the
expansion CT board may not be
connected to the controller PCBA.
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution