User's Manual

220
Chapter 5 Troubleshooting Display Messages
RBN TAKEUP FULL
Remove Used Rbn
Yes The ribbon takeup spool is
full.
1. Empty the takeup spool.
2. If the takeup spool is not full, try
re-threading the ribbon.
3. Disable Rbn Takeup Full in the
MEDIA CONTROL menu.
RECHARGE BATTERY Yes This is the Time To Go Alert
you can set (factory default =
1.0 Hour). This fault
detection is only supported
when the ICP (Intelligent
Control Panel) option is
connected to the printer
serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Plug the power cart cable into an
AC receptacle to recharge the
battery.
2. If recharging the battery fails to
clear the fault, replace the battery or
batteries.
Remove Label Yes
• A label was detected at
the front of the printer
by the Label Taken
Sensor. This is the
normal reminder
message when Peel-Off
or Tear-Off Media
Handling has been
selected.
• A label was removed,
but the “Remove Label”
message remained.
• The incorrect Media
Handling mode was
selected.
1. Remove the label from the front of
the printer to allow the next label to
print.
2. Verify that a front door assembly is
installed on the printer and that it is
properly closed. Ensure that no
debris is obstructing the door mirror
or the Label Taken Sensor.
3. In the QUICK SETUP or MEDIA
CONTROL menu, change Media
Handling to the correct selection.
RESETTING
PLEASE WAIT
Yes Printer finished loading the
program into flash memory
and is automatically resetting
itself.
No action required.
RESTORING
BOOT CODE
Yes Normal download
initialization message.
No action required.
RFID TAG FAILED:Check
Media
Yes Failed tag. Error displays in
STOP mode, causing printer
to halt.
Initiate reprint of the label from the
host. When the error is cleared, the
label with the failed tag moves forward
to the next TOF position.
RFID MAX RETRY:Check
System
Yes Failed tag. Error displays in
OVERSTRIKE mode. Each
failed label prints with the
OVERSTRIKE pattern; the
form retries until the label
retry count is exhausted.
Clear the error. When the error is
cleared, the label with the failed tag
moves forward such that the next label
is in position.
RIBBON BROKEN
Reload Ribbon
Yes Ribbon is broken between
the ribbon take up spindle
and the printhead.
Reattach ribbon.
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution