User's Manual

210
Chapter 5 Troubleshooting Display Messages
33 HEAD OPEN
TIMEOUT
Yes Status message in the CT
emulation: The printer was
offline more than 10 minutes,
and the "Intervention
Required" parameter is set to
"Send to Host."
Close and latch the printhead. Press
PAUSE to put the printer online.
40V POWER FAIL Yes +40 VDC: an internal power
failure.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
203 DPI Head
Installed
Yes Normal power-up message.
The printer is running its
initialization routine and
indicating DPI resolution of
the installed printhead.
No action required.
300 DPI Head
Installed
Yes Normal power-up message.
The printer is running its
initialization routine and
indicating DPI resolution of
the installed printhead.
No action required.
BAD VFU CHANNEL Yes The user tried to use an
undefined VFU channel.
Use defined channels.
BAR CODE IMPROPER
Data Format
Yes Data validation error:
improper data format.
Fix application so it sends data in the
correct bar code format.
BAR CODE QUIET
Zone too small
Yes Data validation error:
Quiet Zone error.
1. Fix application.
2. Disable Quiet Zone Error reports.
BATT HIGH VOLT
Yes This is the High Volt Alert
that can be set by the user
(factory default = 16.0 Volts).
This fault detection is only
supported when the ICP
(Intelligent Control Panel)
option is connected to the
printer serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Raise the value in the High Volt
Alert option in the BATTERY
CONTROL menu.
2. If High Volt Alert = 16.0 Volts and
the fault message remains, call your
authorized service center.
BATT LOW VOLT
Yes This is the Low Volt Alert that
can be set by the user
(factory default = 8.5 Volts).
This fault detection is only
supported when the ICP
(Intelligent Control Panel)
option is connected to the
printer serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Plug the power cart cable into an
AC receptacle to recharge the
battery.
2. If recharging the battery fails to
clear the fault, replace the battery or
batteries.
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution