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511250.qxd 6/2/2009 6:43 PM Page ii Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
511250.qxd 6/2/2009 6:43 PM Page iii Table of Contents Section 1: Getting Started ...............................................................................1 A. Choosing a Good Location ................................................................1 B. Unpacking and Inspection.................................................................2 C. Identifying the Parts ...........................................................................3 D. Computer Specifications ............................
Interactive.qxd 9/6/2005 3:30 PM Page 1 Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the words or the page number. A small hand with a pointing finger icon appears. Click on the line with the icon and the document will jump to that page.
11250.qxd 6/2/2009 6:43 PM Page 1 INDEX TOC Section 1: Getting Started THANK YOU… ...for choosing an PX450 Color Point-of-Sale Printer. The PX450 Printer will print full color point of sale images quickly and reliably. This User's Manual is your complete step-by-step guide to quickly and easily setting up and printing with your new Printer! A. CHOOSING A GOOD LOCATION • • • • Place the printer on a flat surface in a location with adequate air circulation to prevent internal heat build-up.
511250.qxd 6/2/2009 6:43 PM Page 2 TOC INDEX B. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.
511250.qxd 6/2/2009 6:43 PM Page 3 INDEX TOC C. IDENTIFYING THE PARTS This illustration shows the front of the printer with its control buttons and LED indicator lights. Media Sensor Bar Power LED Ink LED Top Cover Ink Button Cutter Load/Feed Button Unload Button The Power LED indicates that the printer is on and ready to receive print jobs. The Ink LED will illuminate when a cartridge has 10% or less of its ink remaining.
511250.qxd 6/2/2009 6:43 PM Page 4 INDEX TOC This illustration shows the input ports and power switch found on the rear panel of the printer. Fan-fold Media Slot Power Switch USB Port Power Input Port D.
511250.qxd 6/2/2009 6:43 PM Page 5 INDEX TOC Section 2: Hardware and Software Setup A. CONNECTING POWER 1. Locate the Power Adapter supplied with your printer. 2. Plug the Power Adapter into the Power Input Port on the rear panel of the printer. 3. Plug the Power Cord of the adapter into an available wall outlet or surge protecting power strip. Once the Power Cord is connected, the printer can be switched on and off using the Power Switch. B.
511250.qxd 6/2/2009 6:43 PM Page 6 INDEX TOC 4. Select "Install the software automatically" and click Next. You may see a notice like the one shown here stating that the Printer has not passed Windows Logo Testing. Click Continue Anyway to continue installing the printer driver for your Printer.
511250.qxd 6/2/2009 6:43 PM Page 7 INDEX TOC C. INSTALLING MEDIA Media Guide Your printer will utilize a wide variety of continuous media. Most inkjet receptive media within the provided size specifications will work in your printer. Primera carries a variety of media that has been converted and is ready for use with your printer. 1. Open the Top Cover. 2. Pull the spring-loaded Media Guide out far enough to fit the roll of media. Important Note: Using die-cut label stock is not recommended. 3.
511250.qxd 6/2/2009 6:44 PM Page 8 TOC INDEX 4. Place the media roll between the Roll Core Holders and release the spring-loaded Media Guide to hold the roll. The Roll Core Holders allow the roll to move freely. 5. Place the leading edge of the media between the Throat Guide and the side of the printer. Throat Guide 6. Feed the media further into the printer until it senses the media and automatically feeds it through the printer.
511250.qxd 6/2/2009 6:44 PM Page 9 INDEX TOC For narrow media it may be necessary to adjust the media sensor position. The scale on the Media Sensor Bar represents the distance from the sensor to the left edge of the media. Adjust the sensor to be roughly centered on the media. The media sensor is used to automatically detect when a label is fed into the printer and to stop the printer when the media is depleted. in. mm 0.5 12.7 1.0 25.4 1.5 38.1 2.0 50.
511250.qxd 6/2/2009 6:44 PM Page 10 INDEX TOC D. INSTALLING THE INK CARTRIDGE Your printer has a built-in ink tracking system. This system is designed to warn you if your ink cartridge is low on ink. This ensures your labels will print properly. In order to make this system work properly, the Ink Cartridge must be changed using the procedure listed below. Failure to follow this procedure could result in inaccurate ink level tracking and could cause your print quality to suffer.
511250.qxd 6/2/2009 6:44 PM Page 11 INDEX TOC E. ALIGNING THE INK CARTRIDGE Cartridge alignment is optional and is only necessary if you would like to improve print quality. Cartridge alignment will align the Color Ink Cartridge for bidirectional printing and calibrate the printer to each individual cartridge. Align the cartridge via the printer settings which are described in Section 4. For alignment you will need to have media installed that is equal to or larger than 3" (101.6mm) wide.
511250.qxd 6/2/2009 6:44 PM Page 12 TOC INDEX Section 3: Using the Integrated Cutter The printer has an integrated cutter that is designed to cut media on a continuous roll. By default the printer will automatically cut the media immediately after the image is printed. You can adjust when the cutter will cut and the cut position by accessing the settings in the Printer Preferences. WARNING: The cutter is not designed to cut through adhesive-backed media such as labels.
511250.qxd 6/2/2009 6:44 PM Page 13 TOC INDEX Offsets - Cut Position: With this setting you can fine-tune the cut position after the image prints. Increase this value to move the media further out before the cut; decrease this value to eject the stock less before the cut. The unit of measure is is 0.1mm. Note: Every one-hundred cuts the cutter will cut twice (one cut, one cycle) to clean the blades.
511250.qxd 6/2/2009 6:44 PM Page 14 TOC INDEX Section 4: Printer Settings A. PC PRINTER DRIVER SETTINGS Refer to the following steps to change or verify your default printer driver preferences. To Find Driver Settings: Click the Start button; choose Printers and Faxes. Right-click on the Color Label 450 icon and select Printing Preferences from the drop-down menu. The preferences screen will appear.
511250.qxd 6/2/2009 6:44 PM Page 15 INDEX TOC Paper Size This setting allows you to set the height and width of your print image in .01" or .1mm increments. Orientation There are two settings for orientation, Portrait and Landscape. If your text and graphics print left to right or as shown on the screen, select portrait . If you wish your printing to rotate 90 degrees from what you see on the screen so it is printing horizontally, select landscape as your orientation.
511250.qxd 6/2/2009 6:44 PM Page 16 TOC INDEX Best for Photos mode is best used for photographic images where accurate color reproduction is essential. Images printed in this mode will look lighter than those printed in Photo mode. Skin tones especially will look more natural in this mode. NOTE: Exact color matching of the printed image to the screen may not be possible since there are factors that affect this out of the drivers control.
511250.qxd 6/2/2009 6:44 PM Page 17 TOC INDEX This number can also be used to calculate total number of prints you can get from one cartridge and also ink cost per label. Use the following formula: Prints Remaining X 100 / Percentage of Ink Remaining = Total Prints from a Full Cartridge. In the example above 300 X 100 / 83 = 361 prints from a full cartridge. Use the cost of the ink cartridge divided by the total labels from a full cartridge to receive cost per print.
511250.qxd 6/2/2009 6:44 PM Page 18 INDEX TOC Details/Print Counter Clicking on the Details button will allow you to view information about printer settings stored in the printer. There is also a Print Counter in the details window to help you count the number of prints printed since the last time it was reset. Click Reset Counter to set the counter to zero. The Restore Factory Defaults button will restore the printer settings displayed on the details window to factory calibrated defaults.
511250.qxd 6/2/2009 6:44 PM TOC Page 19 INDEX Output Mode Do not present. The media does not move after the last image is printed. This means that part of the last image printed is still in the printer. The media is not cut. Cut after No Activity. Use this setting to print multiple images/pages/documents consecutively and then cut after all have been printed. The time to wait before cutting can be adjusted using the Present Delay key in the configuration ini file. See Section 5. Cut Every Label.
511250.qxd 6/2/2009 6:44 PM Page 20 INDEX TOC Left Margin Offset This will be factory calibrated. If fine-tuning is needed, increase this setting to move the image right on the media; decrease this setting to move the image to the left on the media. The unit of measure is 0.1mm. Top of Form (TOF) This setting allows you to fine-tune the image starting position on your media. This will be factory calibrated. If fine tuning is needed, increase this value to move the image down on the media.
511250.qxd 6/2/2009 6:44 PM Page 21 INDEX TOC Section 5. Advanced Configuration Settings When the printer driver is installed in Section 2, a configuration INI file is also installed. You can edit the settings in the file to control some advanced printer functions. Configuration settings are located here: For Windows XP: C:\Documents and Settings\All Users\Application Data\PTI\Drivers\Color Label 450\pt_lp450.ini For Windows Vista: C:\ProgramData\PTI\Drivers\Color Label 450\pt_lp450.
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511250.qxd 6/2/2009 6:44 PM Page 23 INDEX TOC ; 0 = disable horizontal scan ; 1 = enable scan at the end of each print (fast but may not be as accurate - if printing is full bleed or too close the the ; ; edge of the label then it may scan at the beginning of the next label).
511250.qxd 6/2/2009 6:44 PM Page 24 TOC INDEX ;; 1 = Reflective Mode (e.g.
511250.qxd 6/2/2009 6:44 PM Page 25 INDEX TOC Section 6: Troubleshooting A. SOLVING REGISTRATION PROBLEMS Image is Vertically Offset When printing on media other than continuous, the PX450 decides where to start printing by detecting the start of a diecut label, detecting a black mark on the back or detecting a thru-hole that corresponds to the start of the label. The following items can cause the media sensor to improperly detect the start of a label: 1. TOF Offset.
511250.qxd 6/2/2009 6:44 PM Page 26 INDEX TOC 2. Nonstandard / Non-translucent Backing Material. If you have purchased label stock from someone other than Primera, test the unit with the label sample material that came with the unit. If it prints correctly, your paper stock may not be compatible. The media sensor needs to see the difference between a label and a backing material by seeing through the paper stock for light variations. If it can not see through the label, problems will arise.
511250.qxd 6/2/2009 TOC 6:44 PM Page 27 INDEX Note: Often times a space on the right (printer’s left) side indicates a margin around the media that is not being accounted for. The printer is factory calibrated for a 2mm margin. A larger margin around the media will cause a right (printer’s left) side space. Page Size. Often the page size is not large enough for the media.
511250.qxd 6/2/2009 6:44 PM Page 28 INDEX TOC B. CLEARING A MEDIA JAM If there is a media jam in the printer mechanism, first attempt to remove the jam by opening the Top Cover and removing the jam from the printer output area. If the jam can not be located, it is possible to remove a cover over the printer input area. Pull on the center of the cover as shown below to release the tabs on the sides. To prevent future jams, use rubbing alcohol to remove any adhesive left in the printer feed area.
511250.qxd 6/4/2009 7:52 AM Page 29 INDEX TOC D. CLEANING THE INK CARTRIDGE It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried-out or clogged. If you are having print quality problems, follow the steps below: 1. Remove the print cartridge. 2. Moisten a lint-free cloth with water. 3. Hold the cloth against the nozzles for three seconds. This will “wick” some additional ink onto the damp cloth.
511250.qxd 6/2/2009 6:44 PM Page 30 INDEX TOC Section 7: Media and Roll Specifications Important Note: Printing labels is not recommended as this printer was designed for continuous media. However, since the printer is capable of sensing labels, the following information that is specific to labels is provided with no representations regarding reliability.
511250.qxd 6/2/2009 6:44 PM Page 31 INDEX TOC Max Min Distance from edge of media to edge of thru-hole 1.90" (48.3mm) 0.20" (5.1mm) Reflective/Black Mark Width* Equal to distance 0.10" (2.5mm) between labels Max Outer Diameter (OD) 5.0" (127mm) N/A Inner Core Diameter (ID) see roll specifications below Stock Thickness 0.006” (152 micron) Distance from edge of label to edge of liner Printer driver assumes 2 mm gap. However, this is adjustable via the left margin offset.
511250.qxd 6/2/2009 6:44 PM Page 32 TOC INDEX Section 8: Technical Specifications Print Method: Print Resolutions: Ink Cartridge: Colors: Media Types: Inkjet 4800 x 1200 dpi, 1200 x 1200 dpi, 600 x 600 dpi #53376 Color (CMY) 16.
511250.qxd 6/4/2009 7:36 AM Page 33 TOC Index Cartridge Alignment ................................................................11, 16 Cleaning the Ink Cartridge............................................................29 Configuration ......................................................................12, 19, 21 Connecting Power.............................................................................5 Cut Position...............................................................................
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