510934.qxd 10/28/2005 12:13 PM Page i USER’S MANUAL 102005-510934-(01) © 2005 All rights reserved.
510934.qxd 10/28/2005 12:13 PM Page ii Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
510934.qxd 10/28/2005 12:13 PM Page iii Table of Contents Section 1: Getting Started ...............................................................................1 A. Choosing a Good Location ................................................................1 B. Unpacking and Inspection.................................................................1 C. Identifying the Parts ...........................................................................2 D. PC System Requirements...........................
Interactive.qxd 9/6/2005 3:30 PM Page 1 Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the words or the page number. A small hand with a pointing finger icon appears. Click on the line with the icon and the document will jump to that page.
10934.qxd 10/28/2005 12:13 PM Page 1 TOC INDEX Section 1: Getting Started THANK YOU… ...for purchasing the OptiVaultTM . The OptiVault and Retrospect together are the perfect professional backup and archival solution for servers and desktop computers. A. CHOOSING A GOOD LOCATION • • Place the OptiVault in a location with adequate air circulation to prevent internal heat build up.
510934.qxd 10/28/2005 12:13 PM Page 2 INDEX TOC C. IDENTIFYING THE PARTS Front Panel and Top This illustration shows the Optivault, its Control Panel, Buttons, LED indicator lights, Input and Output Bins and other components.
510934.qxd 10/28/2005 12:13 PM Page 3 INDEX TOC The Power Button turns the Optivault's power OFF if pressed and held for five seconds. Press it quickly to turn power back on. When already powered on quickly pressing the power button will move the arm to the right or the middle to allow access to the recorder drive or the bins. When the front cover is opened, the Ink Cartridge Button is used to position the Cartridge Carrier for easy ink cartridge replacement.
510934.qxd 10/28/2005 12:13 PM Page 4 TOC INDEX D. PC SYSTEM REQUIREMENTS Before getting started, it is important for you to verify that your PC meets the minimum system requirements. • 1 Ghz or faster Pentium IV processor running Windows 2000 or X, Server 2000 or 2003. • 512 MB or greater RAM • Free hard drive space of at least 10 GB. • Available USB 2.0 Port. If your PC does not have at least these minimum system requirements, system performance may not be acceptable.
510934.qxd 10/28/2005 TOC 12:13 PM Page 5 INDEX 3. The Recorder Tray then automatically shuts. Robotic Disc Transporter will automatically check the Input Bin to make certain that only one disc was picked. The software checks the disc to make sure it is blank and then burns header information to the disc. 4. If the header information burn was successful the Robotic Arm will pick the disc from the recorder and place it into the Printer. 5. Backup job information is then printed onto the disc.
510934.qxd 10/28/2005 TOC 12:13 PM Page 6 INDEX 8. The process is repeated for each necessary disc in the backup set. 9. After all discs are written, the discs are picked from the left bin and placed in the right bin to simulate the original order. 10. Each disc is then picked and placed in the recorder for verification by the software and then placed into the left bin when finished. 11.
510934.qxd 10/28/2005 12:13 PM Page 7 INDEX TOC Section 2: Hardware and Software Set-Up This section will describe the step-by-step process of setting up your OptiVault. This includes information on how to load the supplies (ink and disc media) necessary to start producing discs. A. INSTALLING THE PC SOFTWARE The Installer Disc has a menu that will guide you through the process of setting up your OptiVault. Please refer to the following for more information on each step: 1. 2.
510934.qxd 10/28/2005 12:13 PM Page 8 TOC INDEX Step 2: Loading Media (Discs) NOTE: Only a total of 25 discs can be loaded into the input bin, output bin and drive at any one time. For reliable, consistent operation of your OptiVault, we strongly encourage you to use only genuine Primera TuffCoat Archival Media available at www.primerastore.com. There are documented quality differences between different brands of media.
510934.qxd 10/28/2005 12:13 PM Page 9 INDEX TOC Step 3: Installing Ink Cartridges • Press the Ink Cartridge Button to move the Ink Cartridge Carrier to the load position and open the ink cartridge covers • Remove each ink cartridge from its packaging • Slowly remove the tape covering the cartridge's print head, being careful to avoid damaging the barcode label on the underside of the cartridge.
510934.qxd 10/28/2005 12:13 PM Page 10 TOC INDEX After a few moments a found new hardware wizard will appear. Select "Install the software automatically" and click Next. Make sure that you have your installation disc in a drive on your computer. You may see a notice like the one shown below stating that the device has not passed Windows Logo Testing. Click Continue Anyway to continue installing the printer driver for your Optivault.
510934.qxd 10/28/2005 12:13 PM Page 11 INDEX TOC C. OPENING THE SOFTWARE FOR THE FIRST TIME The first time you open the software a wizard will guide you through several steps to complete the setup. Follow the steps and click Next to complete the setup. If you will be using the Exchange Database/Mailbox backup feature it is important that you enter the License code when prompted by the setup wizard to add more license codes. The License Code is HXN9-HJ4M-ANAJ-2TCX.
510934.qxd 10/28/2005 12:13 PM Page 12 TOC INDEX It is also important that the user logged in to run Retrospect has rights to access the Exchange Server. You can set Retrospect to always run as a user with these rights or run as the loggedin user. In either case make sure the user has necessary rights to access the Exchange server. D. RELOADING MEDIA Any time media is moved or removed from the OptiVault it is necessary to clear the media location memory before continuing backup operations.
510934.qxd 10/28/2005 TOC 12:13 PM Page 13 INDEX 2. Reload blank media in the right bin so the total number of discs in the unit does not exceed 25 discs. Remember, the last disc may be located in the drive so don't forget to include it in your media count! 3. Open Configure on the left navigation menu. Click Devices. 4. Click on Primera OptiVault to Highlight it. Click on the Initialize Elements button to clear the media location memory.
510934.qxd 10/28/2005 12:13 PM TOC Page 14 INDEX Section 3: OptiVault Printer Driver Once the Optivault software has been successfully installed, take a moment to familiarize yourself with the printer driver settings for your Optivault. Only the settings that affect the print quality of your discs are described below. You will see many other settings that will not need to be changed. The default settings of the Optivault printer driver will fit most printing needs.
510934.qxd 10/28/2005 12:13 PM TOC Page 15 INDEX Cartridge Type Select Color to print using only the color cartridge. The Monochrome Black setting prints using the Monochrome Black cartridge only. Ink Saturation This option controls the ink saturation of the printed image. Please note that higher ink saturation results in higher ink usage. This will reduce the amount of discs produced per cartridge.
510934.qxd 10/28/2005 12:13 PM Page 16 INDEX TOC Alignment Calibration The Alignment Calibration allows you you create a test print that will provide you with values to configure your printer for Bi-Di- Printing and to align the color and black cartridges for Color+Black printing. If Bi-Di Printing is enabled, or if you use Color+Black as a cartridge type in the driver settings, it is important to perform this calibration every time you change a cartridge.
510934.qxd 10/28/2005 12:13 PM Page 17 INDEX TOC Section 4: Using Retrospect A. PERFORMING A BACKUP 1. Load Media into the right bin of the Optivault. IMPORTANT NOTE ON MEDIA: Only a total of 25 discs can be loaded into the input bin, output bin and drive at any one time. For reliable, consistent operation of your OptiVault, we strongly encourage you to use only genuine Primera TuffCoat Archival Media available at www.primerastore.com.
510934.qxd 10/28/2005 12:13 PM Page 18 INDEX TOC To bypass the wizard, click Switch to Advanced Mode. Advanced Mode allows you to jump to specific settings you want to change without going though the wizard. Additional settings are also available in Advanced Mode which are not available in Wizard Mode.
510934.qxd 10/28/2005 TOC 12:13 PM Page 19 INDEX 5. This screen allows you to choose preset volumes that are commonly backed up or a specific location. Select "Let Me Choose”. Click Next. 6. Choose the specific location you would like to back up. For this example choose Local Disk (C:). To backup other computers on the network choose "My Network Places". To choose multiple locations, hold down the control key and click on each item you would like included in the backup. Click Next.
510934.qxd 10/28/2005 12:13 PM TOC Page 20 INDEX If you would like to backup only specific folders on a computer/server, select the destination and then click Show folders. Choose the folder or folders you would like to define as volumes. Click Define. 7. Choose the type of files you would like included in the backup. Uncheck anything you would like to exclude. More specific exclusion options are available in Advanced Mode. Click Next.
510934.qxd 10/28/2005 TOC 12:13 PM Page 21 INDEX 8. Choose the destination by selecting the Optivault and clicking Next. 9. You may schedule a backup or choose to run it now. Select Now and click Next.
510934.qxd 10/28/2005 12:13 PM TOC Page 22 INDEX 10. Name your Backup Set using this screen. Uncheck Use existing if you would like to create a new backup set. Note: See Section 4C for information on saving Backup Source and Destination information as one Backup Script. 11. Decide whether you would like to compress data. Data compression saves space in the Backup Set by compressing files before copying them into the Backup Set.
510934.qxd 10/28/2005 TOC 12:13 PM Page 23 INDEX 12. Choose a security policy if desired. Choosing a security password other than "None" will encrypt the data on disc and require the user to enter a password to perform a restore. Click the Help button for more information. Click Next to continue. 13. The final screen of the Wizard Mode will show a short summary of your chosen settings. Click Start Now to start the backup.
510934.qxd 10/28/2005 12:13 PM TOC Page 24 INDEX 14. The software will first scan all the data to be backed up and then start the burn process. See section 1F for a description of the actual robotic burn and print backup process. While the backup is executing the Activity Monitor is displayed. If any errors are encountered click the Events Tab to view the event log. See section 4H for more information on event log errors.
510934.qxd 10/28/2005 12:13 PM Page 25 TOC INDEX B. RESTORING A BACKUP In the event that you need to restore a backup follow these steps: 1. Locate all of backup discs in a backup set. Discs will be titled according to the following example. If you have 5 discs in your backup set the title of each will be 1-My Backup, 2-My Backup, 3-My Backup, 4-My Backup and 5My Backup. The final disc in the backup set may already be in the recorder drive.
510934.qxd 10/28/2005 12:13 PM Page 26 TOC INDEX 3. Click Next past the introduction screen. 4. You will be presented with a list of recently performed backups from which you can restore. Select one and click Next. 5. If you have chosen to progressively backup files you will have several snapshots or time points to restore to. Choose one. Click Next.
510934.qxd 10/28/2005 TOC 12:13 PM Page 27 INDEX 6. Choose the location you would like to restore to on your hard drive or network. The most common choice here would be Original Location. Click Next. 7. Choose Restore Files and Folders to choose the files you would like to restore. Choose Restore everything… to restore all files. This option will cause the next step to be skipped. In this example we will choose Restore Files and Folders. Click Next.
510934.qxd 10/28/2005 12:13 PM TOC Page 28 INDEX 8. Choose the files and folders you would like to restore. Click Next. 9. Choose whether you would like to replace matching files. Click Next. 10. The final screen before you start the restore summarizes your restore settings. Click back to edit any settings. Click Start to start the restore.
510934.qxd 10/28/2005 12:13 PM Page 29 TOC INDEX C. USING BACKUP SCRIPTS Using Backup Scripts is an easy way to save all the settings associated with several different backup jobs. Use this feature if you would like to schedule backups on several different volumes on a regular basis. 1. Choose Manage Scripts from the left navigation menu. 2. Choose to edit an existing script or create a new one. For this example we will choose to create a new script.
510934.qxd 10/28/2005 12:13 PM Page 30 INDEX TOC 3. Choose the type of script you would like to create. For this example we will choose a standard backup script. 4. Type the name of the script. 5. At this point you are brought to a standard backup window in advanced mode. Switch to Wizard mode and use the steps in section 4A to complete the backup or setup your backup job in Advanced Mode.
510934.qxd 10/28/2005 TOC 12:13 PM Page 31 INDEX To edit your backup script, click Manage Scripts, select the name of the script and click Edit. D. PERFORMING AN EXCHANGE SERVER BACKUP The Optivault is especially useful for backing up Exchange. Below are the steps necessary to perform this function. Before setting up the Exchange backup make sure that you have the necessary Exchange backup license installed. Go to the Window Menu – choose License Manager.
510934.qxd 10/28/2005 12:13 PM Page 32 INDEX TOC Make sure the Exchange Database/Mailbox Backup license shows 0 used, 1 available. If you do not have the license installed click Add and enter code provided in section 2D. 1. Install the client software on the Exchange server using the instructions in section 4F. You will need it to add the client in Step 5. 2. Make sure the user logged into Retrospect has necessary rights to the Exchange server.
510934.qxd 10/28/2005 12:13 PM Page 33 INDEX TOC 4. Retrospect will automatically display the clients with the client software installed. If you do not see the client see section 4F for instruction on how to directly add the client. 5. Highlight the Exchange server client and choose Add. You will be prompted for a password. 6. Go to the Automate menu – choose Manage Scripts. 7. Click the New button to add a script.
510934.qxd 10/28/2005 12:13 PM Page 34 TOC 8. Choose Backup as the script type. 9. Name your backup script. INDEX 10. Switch to Advanced Mode if you are in Wizard Mode. Click Sources.
510934.qxd 10/28/2005 TOC 12:13 PM Page 35 INDEX 11. You may back up the Exchange Server and the Exchange Mailboxes. In order to backup mailboxes you must add them to the Mailbox list. To add specific Mailboxes Highlight the Exchange Mailbox and click Mailboxes… Note: While Mailbox data is contained in the backed up Server database, it is recommended that you back up specific Mailboxes in addition to the server.
510934.qxd 10/28/2005 12:13 PM TOC Page 36 INDEX 13. You may also backup items within the specific user mailbox. In this example only the Administrator Mailbox was defined. Highlight the specific mailbox and choose Subvolume… 14. Highlight the items in the Mailbox you would like to backup. Choose Define.
510934.qxd 10/28/2005 TOC 12:13 PM Page 37 INDEX 15. After you have defined all mailboxes and subvolumes, you are ready to add them as Sources. Highlight (Control Left Click) each of the items you would like included as sources. Click OK. 16. Set the Destination, Selecting and Options as described in section 4A. Set the schedule according to the suggested backup strategies described in section 4E.
510934.qxd 10/28/2005 12:13 PM Page 38 INDEX TOC E. BACKUP STRATEGIES Often it is beneficial to develop a backup strategy to backup important files. Below are a several strategies well suited to the OptiVault. E1. Hard Drive to Hard Drive to Optical Disc (DVD) This strategy involves two scripts. The first script "Hard Drive" will backup information from any source to a hard drive on your network. It is recommended that you dedicate a large, fast hard drive for this purpose.
510934.qxd 10/28/2005 TOC 12:13 PM Page 39 INDEX 2. Name your backup set destination and select the hard drive by clicking the Select button. 3. Choose what you want to do when the hard drive becomes full. Choose "Keep according to Retrospect's defined policy" to delete old files only as it becomes necessary to do so.
510934.qxd 10/28/2005 12:13 PM TOC Page 40 INDEX 4. Schedule this script to run Monday through Friday. 5. To create the second script go to the Automate menu choose Manage Scripts. Click New. 6. Choose "Transfer Backup Sets" as the type of script.
510934.qxd 10/28/2005 12:13 PM Page 41 TOC INDEX 7. Name your script 8. Select the Source by clicking the Source button. 9. Select which backup set you would like as your source. Choose the backup set you designated as your destination in steps 1-4.
510934.qxd 10/28/2005 12:13 PM TOC Page 42 INDEX 10. Create a new backup set as your Optical Disc backup set. Select it as your destination. 11. You may want to filter out certain file types such as mp3 or video files. You may also want to include only certain file types such as word documents. This can reduce the size of your optical disc backup set. In this example only word documents were included in the transfer. Click Selecting to filter out or include certain file types or locations.
510934.qxd 10/28/2005 12:13 PM Page 43 TOC INDEX 12. Finally, schedule this script to run once a week on a Friday. All but the last disc in this backup set can be stored offsite. E2. Rotating onsite and offsite This strategy involves two scripts. The first script "Week 1" will back up information from your source to optical disc backup set named "Week 1". This script will be scheduled to run Monday through Friday every other week.
510934.qxd 10/28/2005 12:13 PM Page 44 TOC INDEX Follow these steps to implement this strategy: 1. Setup both backup scripts using the instructions in section 4C. The source for each set will be the same. The destination will be different. 2. Set the first week to run Monday through Friday starting on a specific Monday. Set the weeks to "2" so that the backup occurs every other week. 3. Set the second week to run Monday through Friday starting one week later.
510934.qxd 10/28/2005 12:13 PM Page 45 INDEX TOC E3. Progressive daily - New weekly This strategy involves one script. This script will backup information from your source to your backup set. Schedule a normal progressive backup Monday through Thursday. Schedule the same script for a Full backup every Friday. Each will have separate names. If the backup set is named My Documents, the new Full backup will be named My Documents-001.
510934.qxd 10/28/2005 12:13 PM TOC Page 46 INDEX 3. Add another schedule to the same script by clicking the Add button. Set this script to run on Friday. Set the Action to New Backup Set. 4.
0934.qxd 10/28/2005 12:13 PM Page 47 INDEX TOC F. ADDING CLIENTS After you register with EMC Dantz you will be provided a license code to unlock two free clients for use with desktop computers. Once you receive the license code, open the Retrospect software. Go to the Window Menu - choose License Manager.
510934.qxd 10/28/2005 12:13 PM Page 48 TOC INDEX Enter your license code and click OK to add the license. NOTE: It is possible to backup specific shared files and folders on desktop computers connected to your network without installing clients. However, without backup clients, it is not possible to backup the system state necessary for a complete operating system restore. To install clients on a PC Insert the installation disc. Choose Custom Install from the main installer window.
510934.qxd 10/28/2005 12:13 PM Page 49 TOC INDEX To install clients on a Macintosh Go to the EMC Dantz website. www.emcdantz.com Browse to the Support area - choose Updates - Choose the Mac client. Download and install the client. During the install you will be asked to choose a password. Remember it, you will need it to backup the client. Note: This client installation can be installed on as many desktop or server computers as you would like included in a backup.
510934.qxd 10/28/2005 12:13 PM Page 50 TOC INDEX Add the Client to the Backup Client List 1. Before you can backup a client you need to add the client to the Backup Client List. Open Configure on the left navigation menu. Choose Clients. Click Add on the screen below: 2. Retrospect will automatically display the clients with the client software installed.
510934.qxd 10/28/2005 TOC 12:13 PM Page 51 INDEX 3. Highlight the client and choose Add. You will be prompted for a password. 4. If you do not see the client on the list click the Advanced button. 5. Now click on Direct. Type in the IP address or DNS of the client computer. Click Add.
510934.qxd 10/28/2005 12:13 PM Page 52 TOC INDEX 6. If Retrospect finds the client, you will be prompted for a password. You will be asked to confirm the name of the client. Client properties will be displayed. Click Done. 7. You will now see clients you added in the Backup Client List in the sources window. G. PROGRESSIVE BACKUP Progressive When Retrospect performs a backup for the first time everything selected from the source is backed up to the Backup Set.
510934.qxd 10/28/2005 12:13 PM Page 53 TOC INDEX H. VIEWING SYSTEM ERRORS If Retrospect ever encounters a problem in the backup process the error is recorded in the event log. During a backup, the activity monitor is displayed. To view the event log click on the Events Tab at the top of the Activity Monitor. In this example the cover on the Optivault's front cover is open. Notice the red X next to the error.
510934.qxd 10/28/2005 12:13 PM TOC Page 54 INDEX If the media request dialog appears on top of the activity monitor during a job (see screen capture below) and you are sure the media asked for is in the OptiVault, use the procedure in section 2D, step 3 and 4 to Initialize Elements. This will cause the OptiVault to immediately search for the media and continue the backup job.
510934.qxd 10/28/2005 12:13 PM Page 55 INDEX TOC Section 5: Interpreting the Optivault's Indicator Lights The Power and Busy LED indicator lights located on the top of the Optivault can tell you a lot about what is happening inside the Optivault. To accurately interpret what it means when these lights are on, off, or flashing, please refer to the following: Power LED Ink Cartridge LED Optivault on solid off Cover is open on solid on solid Is ready to receive job.
510934.qxd 10/28/2005 12:13 PM Page 56 INDEX TOC Section 6: Maintenance and Troubleshooting The Optivault is designed to operate for extended periods of time with very little attention. In fact, no regular maintenance is recommended other than cleaning the outside case. NOTE: Do NOT attempt to oil or grease the Optivault's Robotic Arm shaft or other components.
510934.qxd 10/28/2005 12:13 PM Page 57 INDEX TOC • • Release both buttons To stop the test, wait until the disc has moved to the Output Bin and press the Power Button. C. CLEANING THE INK CARTRIDGES It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried out or clogged.
510934.qxd 10/28/2005 12:13 PM Page 58 INDEX TOC Section 7: Technical Specifications Model Optivault Printing Method Ink-Jet Printing Resolution 4800 x 1200 dpi, 2400 x 1200 dpi, 1200 x 1200 dpi, 600 x 600 dpi Ink Types Dual Cartridges: One 3-color (CMY) cartridge, and one Black Monochrome (K) Media Types (Retrospect) DVD+R media recommended by Primera Maximum print width 4.
510934.qxd 10/28/2005 12:13 PM Page 59 TOC Index Activity Monitor.................................................................................24, 53 Advanced Mode .......................................................................................18 Alignment Calibration.............................................................................16 Backup Client List ...........................................................................................50 Exchange Server ....................
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