User`s manual

Troubleshooting and Maintenance 61
Page Size. Often the page size is not large enough for the
label. If this is the case you may see white space on the right
(printers left) side of the the label and no image over-lap on
the opposite side. This indicates that the page size needs to
be increased. Increase the page size through the printer
preferences enough to cover the label.
B. SOLVING PRINT QUALITY PROBLEMS
Many factors can affect the quality of the print. The following are
listed in order from most likely to least likely:
1. Quality Setting. Change your quality setting. The lowest (and
fastest printing) quality may not be sufficient for many photos or
graphics. The highest quality setting may cause ink to bleed on
certain graphics in combination with certain label stock.
Increasing the quality increases print time because the printer
makes more horizontal movements across the label.
2. Clean the Print Head. Run an automatic print head cleaning
print or manually clean the print head as described in Section
5F.
3. Change Cartridge. Try a new cartridge. Make sure that the ink
cartridge has ink remaining. Check the ink levels via the Status
Monitor.
4. Align Print Head. Normally, print head alignment is
only necessary after changing a print head. However, in certain
cases, running the alignment again can improve print quality.
Align the print head by opening the PTStatus Monitor. Click on
the Align Print Head button on the Cartridge Utilities Tab
(second tab). Follow the onscreen prompts to load your paper
for alignment.