User`s manual

60 Troubleshooting and Maintenance
3. Insufficient Label Gap Distance. See Section 2A for label
specifications.
4. Page Size is Bigger than Label Stock Size. If the page size set in
the driver is larger than the actual label stock, ink will be printed
on the gaps and the sensor will start
looking for a gap too late. This can cause label skipping
or inconsistent print starting points.
5. Portrait / Landscape. If the Portrait / Landscape setting does not
correspond to the label stock installed this will also cause the
printer to print over the gap and onto the next label. Make sure
this is set correctly.
6. Stock Sensor Position. Circular, nonstandard label shapes or
multiple labels across will require precise adjustment of
the label sensor. If you are using circular or other non
rectangular die-cut labels see Section 2C for instructions.
The image is printing horizontally offset
Three things can affect this issue.
Label Stock Loading. It is very important to correctly load the label
stock so that there is no space between the throat guides and the
label liner edge. If there is a gap between the throat guides and the
label stock it may "walk" back and forth
causing inconsistent horizontal printing. See section 2B for label
stock loading instructions and tips.
Left Margin Offset. This adjustment is found on the Alignment tab
of the PTStatus monitor. See Section 4D.