User's Manual

TROUBLESHOOTING

If your device screen does not appear on the TV or monitor:

• Check that the HDMI cable is ﬁrmly and securely plugged into the HDMI OUT port

of the tower and an HDMI IN port on your TV or monitor. Check that the Micro-USB

cable from the tower is ﬁrmly and securely inserted into the mobile device.

• Check that the correct input is selected on the TV.

• Make sure your device’s screen is on.

If you cannot view video from a device attached to the VIDEO IN port on the tower:

• Disconnect the SlimPort-enabled device from the NANO·CONSOLE to allow the

tower to auto-switch to the VIDEO-IN port.

• If you are using an optional adapter to plug your non-SlimPort-enabled phone into

the NANO·CONSOLE, check that the Micro-USB connector from the Micro-USB

to HDMI adapter is properly inserted into the mobile device and it is the correct

adapter for your device.

• Try steps from question 1 of this guide.

If you are streaming video from the Internet using a Wi-Fi network:

• For best results, try to use a 5 GHz Wi-Fi network instead of a 2.4 GHz Wi-Fi

network. 2.4 GHz is a radio frequency that is used by Wi-Fi networks,

Bluetooth devices, computers, microwave ovens, cordless phones, and many other

electronic devices, which can cause interference and reduce Wi-Fi performance to

your device.