User Manual

Troubleshooting
Reviewing the followingsectionmayhelpyoudiagnoseanyproblemsyouare
having with theoperationorinstallationofyournewmouse. If theproblemyou
areexperiencingisnotreferred tobelow,or thesuggestedsolutionsdonotsolve
theproblem,pleasecontactourTechnicalSupportstaff.
Why isn mypointermovingsmoothly?
TheOpticalmouseworksonawidevarietyofsurfaces.Surfaceswithtetureand/or
patternfeaturesworkwellwiththeopticalsensor.Examplesofproblematicsurfaces
includemirrors,glassandsomehalf-toneprintingsurfaces.
Whyaren thescrollingfunctionsofmymouseworkingwithmy
notebook?
Onyournotebook,youmayneedtodisable thetrackball,touchpad,orJ-keyin the
BIOSandenable theexternalportinorder tosuccessfullyuseallofyourmouse
functions.
My USBmousewasnotdetectedbythesystemandwon work!
Pleasecheckthrough thebelowitems:
MakesureyourUSBmousewascompletelypluggedintotheUSBport.
Checkif theUSBportinyoursystemworkedproperlyin theDeviceManager
pageofSystemProperties. If thereisacircledexclamationpoint through the
iconitmeansthisuniversalserialbuscontrollerhassomeproblem.Please try
toremoveandinstallitagainorcontact the technicalsupportofyourPC
manufacturer.
Checktheversionofyouroperatingsystem. If youarenotrunning Windows
98, WindowsME, Windows2000and WindowsXP,pleaseupdateyour
operatingsystemsuch that theUSBdevicecanbeenabled.
MakesurethattheUSBportwasenabledintheBIOSsetup.
MyWirelessMouse isnotresponding?
Pleasecheckthrough thebelowitems:
Makesuretoinstall thebatterieswithcorrectpolarityinyourwirelessmouse.
Makesureyouhaveconnected thereceivercorrectly
Makesurethereceiverisatleast8inched(approx.20cm)away fromother
electricaldevicessuchascomputers,monitors,printers,etc.
Tryestablishingcommunicationbetweenthe twodevicesusing IDMode(Refer
totheBatteryandChannel IDsection).
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