User Manual
28
SERVICE AND PARTS INFORMATION
If you have any questions regarding the operation of your PRESTO
cooker or need parts for your cooker, contact us by any of these
methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:00 PM (Central Time)
• Email us through our website at www.GoPresto.com/contact
• Write: National Presto Industries, Inc.
Consumer Service Department
3925 N. Hastings Way
Eau Claire, WI 54703-3703
When contacting the Consumer Service Department or when ordering replacement parts, please specify the model number and series
code found stamped on the side of the cooker body. Please record this information:
Model Number _____________________ Series Code ______________ Date Purchased ____________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a time
when you can be reached during weekdays, if possible.
Any maintenance required for this cooker, other than that described in the “Cleaning” and “Care and Maintenance” sections of this book
(pages 6 and 7), should be performed by our Factory Service Department. Note: We do recommend that you call our Consumer Service
Department at 1-800-877-0441 prior to sending your cooker in for repair. Be sure to indicate date of purchase and a description of the
problem when sending a cooker for repair. Send cookers for repair to:
Canton Sales and Storage Company
Presto Factory Service Department
Attn: Repair
555 Matthews Drive
Canton, MS 39046-3251
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine
PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances and are engineered specifi-
cally to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
parts. “Look-
alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO
replacement
parts, look for the PRESTO
trademark.
Replacement parts are available at hardware stores and other retail outlets. Parts may also be ordered online at www.GoPresto.com.
(Applies Only in the United States and Canada)
This quality PRESTO
appliance is designed and built to provide many years of satisfactory performance under normal household use. Presto pledges to the
original owner that should there be any defects in material or workmanship during the first twelve (12) years after purchase, we will repair or replace it at our
option. Our pledge does not apply to normal wear and tear including scratches, dulling of the polish, or staining; the repair or replacement of moving and/or
perishable parts such as the sealing ring, overpressure plug, pressure relief valve, or air vent/cover lock gasket; or for any damage caused by shipping. Outside
the United States and Canada, this limited warranty does not apply.
To obtain service under the warranty, please call our Consumer Service Department at 1-800-877-0441. If unable to resolve the problem, you will be instructed
to send your PRESTO
appliance to the Presto Factory Service Department for a quality inspection; shipping costs will be your responsibility. When return-
ing an appliance, please include your name, address, phone number, and the date you purchased the appliance as well as a description of the problem you are
encountering with the appliance.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and ask that you read and follow the instructions enclosed. Failure to follow
instructions, damage caused by improper replacement parts, abuse, misuse (including overheating and boiling the unit dry), or neglect will void this pledge.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is Presto’s personal pledge to you and is
being made in place of all other express warranties.
NATIONAL PRESTO INDUSTRIES, INC.
EAU CLAIRE, WISCONSIN 54703-3703
Form 76-173B
PRESTO
Limited Warranty