User Guide

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PrestaShop version 1.3 UserGuide – OCTOBER 2010
Prewritten messages
When you have send a message to your customers using the PrestaShop administrative interface, you
can choose to save this messages in order to send them out again to other customers with similar
questions, comments, or concerns.
To do this, go to the sub-tab “Order Messages” under the tab “Orders.”
One message is already saved. To add other, click on the “Add New” button.
List of premade messages 1
Once you have clicked on it, you will see the following screen:
Creating/Editing a premade message 1
In the « Name » field, give your message a general name so that you can easily find it again later.
Then in the “Message” field, write out the content that you wish to send to your customers. Once
done, click on “Save.”
You can now create as many messages as you want.