User Guide

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PrestaShop version 1.3 UserGuide – OCTOBER 2010
List of customer discount vouchers 1
The order amount is added to the voucher. The customer can use the discount code next time he
places an order.
Messaging Customers
Your PrestaShop online store gives you the ability to interact with your customers thanks to an
integrated messaging system.
Basically, if your customers wish, they can send you messages about their orders through the “My
Orders” section of their user accounts. They select the order in question, and then fill out the
following form:
Customer sending a message 1
Once the message has been sent by your customer, it will appear directly under the “Customer
Messages” sub-tab in the “Orders” tab.
List of customer messages in Back Office 1
Clicking on the line takes you to the order that the message concerns. You can see the message from
this point in the bottom left of the page. The message is highlighted in yellow.
Discount code
Value of discount
Customer
Message