User Guide

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PrestaShop version 1.3 UserGuide – OCTOBER 2010
Send a message to your customer.
In the “New Message” section you can send a message to your customer to give him information concerning
an order, a delay, a surprise, or keep him informed on offers and specials. This is a key to good
business.
Prewritten message can be saved and used multiple times, saving you the hassle of writing them over
and over again. If you would like to send one of these messages, select it from the drop-down menu.
You can send a message detailing whatever you would like by writing it in the message box.
In both of these cases, once your message is ready, click “Send.” Your customer will receive your
message in their inbox.
Invoices
Each time an order from your store is validated, an invoice is sent out. If there are no problems, the
order status will read “ok” or “payment accepted.” You can download it directly into the order
summary table by clicking on the top right part, the Invoice section.
The customer will be able to access the invoice by going to his account.