Installation Guide

ManualsBrandsPREMIUM ManualsAppliances9.9 cu. ft. Top Freezer Refrigerator in White

Troubleshooting

Troubleshooting Guide

Guide

You can solve many common refrigerator problems easily, saving you the cost of a

possible service call. Try the suggestions below to see

you can solve the problem

before calling for service.

Problem

Problem Possible

Possible

Possible Causes

Causes

Refrigerator

Refrigerator does

does

does not

not

not operate

operate

x Refrigerator is unplugged.

x The circuit breaker is tripped/ fuse blown.

Compressor

Compressor turns

turns

turns on

on and

and

and off

off

x The room temperature is warmer than normal

x Door is left open or is frequently opened.

x The refrigerator does not have the correct

clearances.

x The refrigerator has recently been disconnected for

aperiodoftime.

Refrigerator

Refrigerator compartments

compartments

compartments are

are

are too

too

warm

x Temperature control is not set correctly.

x Door is left open or is frequently opened.

x The door gasket does not seal properly.

x A large amount of warm or hot food was stored

recently. Wait for the refrigerator t o reach it s

selected temperature.

x T he refrigerator has recently been disconnected for

aperiodoftime.

Vibrating

Vibrating or

or rattling

rattling

rattling (slight

(slight

(slight vibration

vibration

is normal)

normal)

x Leveling legs need adjusting

x Refrigerator is placed on an uneven or weak

surface.

x T he refrigerator is touching the wall. Re-level the

refrigerator and move

away from the wall.

Temperature

Temperature of

of external

external

external refrigerator

refrigerator

refri gerator

refrigerator

surface

surface is

is warm

warm

x T he exterior refrigerator walls can be as much as

30°F warmer tha n ro om te mp e ratu re .

x T his is normal while the compressor works t o

transfer heatfrom inside the refrigerator cabinet.

Moisture

Moisture collects

collects

collects inside

inside

inside the

the

the re frige rator

refrigerator

refrigera to r

x Door is left open or is frequently opened.

Moisture

Moisture forms

forms

forms on

on outside

outside

outside of

refrigerator

x Is normal in hot and humid weather. Air carries

moisture into the refrigerator when doors are

opened.

Bubbling

Bubblingor

or gurgling

gurgling

gurgling sounds

sounds

sounds (like

(like

boiling

boiling water)

water)

x This is the normal sound

refrigerant (used to cool

re frigerator) circula ting thro ugho ut the syste m.

Popping

Popping or

or cracking

cracking

cracking sounds

sounds

sounds when

when

compressor

compressor comes

comes

comes on

x This is normal. Metal parts undergo expansion and

contraction, like hot water pipes. The sound will

level off or disappear as refrigerator runs.

The

The door

door

door will

will

will not

not

not close

close properly

properly

x The refrigerator is not on a level surface.

x The gasket is dirty.

x The storage basket is out

position.