User manual
Owner’s Manual: Advanced Programming and Troubleshooting 37
1. At the Precor banner, press and hold ENTER while 
pressing the following keys in sequence without pause:
RESET, CROSSRAMP ▲, RESISTANCE ▼
The software part numbers scroll across the center 
display while the odometer and hour meter scroll across 
the lower display.
2. Write the software part numbers below. You will need 
these numbers if you call Customer Support with 
questions. This information will help rule out any 
software-related problems:
UPPER: ___________________
LOWER: ___________________
3. When you are ready, press RESET to return to the 
Precor banner.
Viewing the Error Log
The error log displays information about errors that may 
have occurred while using the EFX. Up to ten errors are 
recorded along with the odometer and hour meter values 
at the time the error occurred.
1. At the Precor banner, press and hold the RESET key 
for at least four seconds to view the error log. The most 
recent error recorded appears on the lower display. 
Refer to Figure 8.
Note: If there are no errors in the log, NO ERRORS 
appears on the display.
Figure 8: Error log
1‐Error 40 AT 1234567 STRIDES 1714 HOURS
Most recent 
Error code
The hour meter at the 
time the error was 
Odometer reading at 
the time the error 










