iPocket232 User Guide Software Release: 4.03.00 Document No.: 23-CML000293 Revision Date: 08 Sept 06 Document Revision: 1.3 www.precidia.
Precidia Technologies Inc. 150 Katimavik Road, Suite 1000 Kanata, Ontario Canada K2L 2N2 Tel: (613) 592-7557 Fax: (613) 482-5770 Web Site: http://www.precidia.com/ E-mail: info@precidia.com Both the menu and features in this release may have changed from the previous release. Please contact support@precidia.com if you wish to upgrade your software, obtain a User Guide for an earlier software version, or if you have questions or comments about using the product or document.
iPocket232 User Guide Table of Contents Contents 1 Before You Start................................................................................ 1 1.1 Preview ................................................................................................. 1 1.2 Functionality and Features ....................................................................... 2 How It Works ........................................................................................... 2 Features ..........................
Table of Contents iPocket232 User Guide 4.12 Maximum Inter-Character Delay.............................................................. 34 4.13 Preferred Packet Size............................................................................. 35 4.14 Initial String (Transparent Protocol Only).................................................. 35 5 Configuring the Security Settings .................................................... 37 5.1 Console Password ...............................................
iPocket232 User Guide Table of Contents 7 Accessing System Information ........................................................ 57 7.1 System Status.......................................................................................57 Accessing the System Status Page ...............................................................57 Understanding the System Status Page .........................................................58 7.2 System Log ............................................................
Table of Contents iv iPocket232 User Guide Precidia Technologies Inc.
1 Before You Start 1.1 Preview Each section in this Guide is a step in the process of installing and configuring your iPocket232: 1 Before You Start Familiarize yourself with the features and installation requirements of the unit. 2 Setting up the iPocket232 Set up the hardware and configure the unit via terminal software. 3 Configuring the Ethernet Settings Input the IP address, subnet mask, and gateway address for the unit.
1 Before You Start iPocket232 User Guide 1.2 Functionality and Features How It Works Precidia products connect serial devices and IP networks. A device sends information to the unit through the serial port. This information is processed according to the protocol set in the Serial Port Settings, then transferred to the Ethernet side of the unit.
iPocket232 User Guide • • • • • • • 1 Before You Start Tap remotely into the datastream to monitor data and assist in debugging Provide security through passwords and IPsec Use a primary and a backup server (automatic switchover on failure) Capture statistics and log system information internally Perform firmware upgrades using TFTP (Trivial File Transfer Protocol) or via the local COM port Control and refine connection settings with: - Automatic connection in tcp(tunnel) and tcp-client modes, to establ
1 Before You Start iPocket232 User Guide Table 1.1: Front Panel Indicator Lamps Indicator Lamp ETHERNET Description LINK On (solid): when the Ethernet port has a valid connection to a 10BaseT Ethernet network. TRANSMIT Flashes: when the unit has control of the line and is sending data on the network. Off: when receiving data. TRANSMIT Flashes: when the unit is sending or receiving data through the serial port. On (solid): while in configuration mode.
iPocket232 User Guide 1 Before You Start . Table 1.2: Connectors Port Location Description CONFIG Top of unit Activates local configuration through the serial port. (To activate, press and hold the recessed CONFIG button for several seconds using a ball point pen or similar object.) ETHERNET Top of unit Accepts RJ-45 connector for direct connection to 10BaseT Ethernet network. NOTE: If connecting directly to another Ether- net device, use a cross-over cable.
1 Before You Start • iPocket232 User Guide If you are connecting the iPocket232 to a DCE (Data Communication Equipment) device: - one (1) RS-232 serial cable for configuration - one (1) straight through modem serial cable (DB-9 male to DB-9 female) for connecting your DCE serial device after configuration TIP: How do you know if your serial device is DCE or DTE? • • DCE devices generally have a female (receptacle) DB-9 connector.
iPocket232 User Guide • • 1 Before You Start Remote Port and Remote IP: port number and IP address of remote host (as required) Fallback Port and Fallback IP: backup remote host address (optional) Security Settings • • • 23-CML000293 Remote Password: must be configured to enable remote access and configuration Console Password (optional) Web server access user ID and password (optional) Precidia Technologies Inc.
1 Before You Start 8 iPocket232 User Guide Precidia Technologies Inc.
2 Setting up the iPocket232 2.1 Connecting the Hardware ! CAUTION: Use the 9V power adapter supplied by Precidia, or an adapter conforming exactly to the specifications in Appendix E: Pinouts and Power Supply. Use of alternate power adapters can result in hardware damage and will render the warranty null and void! 1 Connect the power adapter to the POWER port of the unit. 2 Connect the Ethernet cable to the ETHERNET port of the unit. 3 Connect the serial cable to the serial port of the unit.
2 Setting up the iPocket232 iPocket232 User Guide 3 Connect the Ethernet cable to a hub or router if you have not already done so. 4 Ensure the LINK lamp is lit to indicate a valid Ethernet connection, and the STATUS lamp is flashing to indicate the unit is ready to transmit/receive data. 5 If you know the IP address of the iPocket232, ping the unit to ensure you have a valid network connection. (See Check IP Address (Ping) on page B-3.) 2.
iPocket232 User Guide 2 Setting up the iPocket232 2.3 Setting Up the Terminal Once the iPocket232 is connected to your PC, you can access the Configuration screen using terminal software. You may use any terminal emulation software as HyperTerminal, which comes standard with Windows operating systems, or Procomm Plus (Symantec). For further help on using Hyper Terminal, please refer to the Using HyperTerminal Help Guide at: http://www.precidia.com/products/documentation.html.
2 Setting up the iPocket232 iPocket232 User Guide 4 Using a ballpoint pen or similar item, press and hold the recessed CONFIGURE button at the rear of the unit for several seconds, until the initial Configuration screen appears (as shown below). If the screen does not appear, refer to Appendix B:, Troubleshooting and Support. ,-----------------------------------------------------------------------------. | Precidia iPocket232 Configuration v4.03.
iPocket232 User Guide 2 Setting up the iPocket232 . Table 2.1: Device Settings Menu Options Menu No. Menu Item Description 1) Ethernet Configure the local network information before the device is placed on a network so it does not cause a problem with the existing LAN, or configure automatically with a DHCP server. 2) Serial Port Configure host addresses and the protocols being used by the serial device. *) Save Current Configuration Save changes and exit from configuration mode.
2 Setting up the iPocket232 iPocket232 User Guide 2.6 Resetting to Factory (Default) Configuration You may need to reset to “factory” settings if you have configured and subsequently lost a Console Password, or if you wish to completely reconfigure the unit. The procedure below will delete your previous configuration and revert all settings to factory default. 1 Unplug the power cord from the back of the unit.
3 Configuring the Ethernet Settings The Ethernet Settings sub-menu allows you to specify a unique IP address for your iPocket232 to enable communication over an IP network and with the remote host(s). If you are using a DHCP server, leave all Ethernet Settings at zero (0.0.0.0). The settings will always appear as zeros in the menu regardless of the values assigned by the DHCP server. To configure or change the Ethernet Settings, choose Ethernet from the Device Settings menu.
3 Configuring the Ethernet Settings iPocket232 User Guide 3.1 IP Address An IP address is an identifier for computers or devices on a TCP/IP network. Make sure that the IP address you assign is not in use by any other device on your network. IP addresses are made up of four numbers from 0 to 255, separated by periods. NOTE: You can determine the IP address of your unit through the System Settings menu, if it is a dynamically allocated (DHCP) IP Address, or a Static IP Address. Please refer to 6.
iPocket232 User Guide 3 Configuring the Ethernet Settings 3.1.2 Static - (No DHCP) IP Address Settings If you decide not to allow DHCP to automatically detect and assign your iPocket232’s IP Address, you may enter the IP Address manually. To enter or change the IP address: 1 Choose Ethernet from the Device Settings menu. 2 Choose IP Address from the Ethernet Settings sub-menu. You are prompted to enter the IP address of the device. 3 Type the unique IP address at the prompt (in the format xxx.xxx.xxx.
3 Configuring the Ethernet Settings iPocket232 User Guide 3 Type the gateway address at the prompt (in the format xxx.xxx.xxx.xxx) and press Enter. 3.4 Additional Gateway The Additional Gateway option allows you to specify a second gateway (router) for a specific network address. You can use the Additional Gateway to run the SNMP (Simple Network Management Protocol) manager on a computer on another network.
iPocket232 User Guide 3 Configuring the Ethernet Settings Gateway The Gateway specified under Additional Gateway defines the address of the second router (gateway). Packets with destination addresses matching the Network Address and Subnet Mask configured above are sent to the additional gateway. NOTE: The Additional Gateway must be on the same subnet as the device. To enter or change the Gateway: 1 Choose Ethernet from the Device Settings menu.
3 Configuring the Ethernet Settings 20 iPocket232 User Guide Precidia Technologies Inc.
4 Configuring the Serial Port Settings The Serial Port Settings sub-menu allows you to choose the protocol for communicating with the remote server. To configure or change the Serial Port Settings choose Serial Port from the Device Settings menu. The Serial Port Settings sub-menu appears on the right side of the Configuration screen, an example of which is shown below. NOTE: Once you choose a protocol, different options appear in the sub-menu. Set the Protocol option first.
4 Configuring the Serial Port Settings iPocket232 User Guide 4.1 Protocol The Protocol setting defines how the iPocket232 communicates with the remote server. The Protocol setting has two parts: data formatting and session mode. The first part of the Protocol setting, data formatting, indicates how to parse or process the data stream to provide compatibility with the remote server. Table 4.1 describes the data formatting options. Table 4.
iPocket232 User Guide 4 Configuring the Serial Port Settings Table 4.1: Data Formatting Options 23-CML000293 Menu Item Description Telnet Turns the iPocket232 into either a telnet client (most common use) or a telnet server and allows the user to telnet out of the iPocket232 to a remote server, such as a UNIX workstation. The standard connection control options are supported.
4 Configuring the Serial Port Settings iPocket232 User Guide Table 4.1: Data Formatting Options Menu Item Description Terminated No alterations are made to the data stream, but incoming data is checked for known "end-of-record" characters, or "terminators", that identify the end of a block so that it can be transmitted as a whole to the remote host. If this mode is selected, you will be prompted to enter up to six Terminators in their ASCII decimal form (e.g. = 13).
iPocket232 User Guide 4 Configuring the Serial Port Settings Table 4.2: Session Mode Options Menu Item Description udp Similar to tcp(tunnel) mode, use UDP mode when reception acknowledgement of the data packets is not required. UDP is a connectionless channel, therefore, it is not necessary to initiate or accept connections. This makes for slightly faster data flow.
4 Configuring the Serial Port Settings iPocket232 User Guide The flow control options are described Table 4.3 . Table 4.3: Flow Control Options for Port Setting Parameter Option Description None Default No flow control enabled. Data may be lost due to overflow during high speed communication. h/w (rts/cts) Hardware handshaking uses the RTS/CTS (Request To Send/Clear To Send) signal lines for flow control on the COM port. Hardware handshaking works by altering voltage levels on these lines.
iPocket232 User Guide 4 Configuring the Serial Port Settings 2 Choose Port Setting from the Serial Port Settings sub-menu. You are prompted to enter one item from each column to configure the port, as shown below. Port configuration is made up of the several different parameters: Bit Rate ~~~~~~~~~~~~~~ A. 300 B. 600 C. 1200 D. 2400 E. 4800 F. 9600 G. 19200 H. 38400 I. 57600 J. 115200 Data Width ~~~~~~~~~~~~~~ 8. 8 bits 7. 7 bits 9. 9 bits Error Detect Framing ~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~ N.
4 Configuring the Serial Port Settings iPocket232 User Guide Table 4.4: Connection Control Options Option Description Net-Linked Links the protocol connection to the status of the network (Ethernet). Attempts to keep the connection permanently open. DTR/DSR Control Uses the DTR/DSR lines to open and close connections. In tcpclient mode, the iPocket232 establishes an IP connection to the remote host when DSR is asserted and terminates a connection when DSR is negated.
iPocket232 User Guide 4 Configuring the Serial Port Settings 3 Type the letter that corresponds to the desired option and press Enter. 4.4 Terminal Type (Telnet Protocol Only) If you select Telnet in the Protocol setting, you can enter the type of terminal you are using. If the Terminal Type is unknown, this parameter may be left at (unset). The telnet server will set a default type, but it is more effective to set it yourself.
4 Configuring the Serial Port Settings iPocket232 User Guide 4.6 Remote IP Remote IP is the IP address of the remote host to attempt connections to. If incoming connections are being accepted, then only connections from the Remote IP address or Fallback IP address are accepted. Set Remote IP to all zeros (0.0.0.0) to disable outgoing connections and allow incoming connections from anywhere. To enter or change the Remote IP: 1 Choose Serial Port from the Device Settings menu.
iPocket232 User Guide 4 Configuring the Serial Port Settings Table 4.5: Fallback IP Configurations Fallback IP Setting Result 0.0.0.0 Fallback operation disabled. 255.255.255.255 Incoming connections are accepted from any source as long as the unit is not already connected. Any host can establish a connection if the primary host connection is lost. This provides the same function as setting the Remote IP to 0.0.0.0 and can be used when the Remote IP must be configured, such as in tcp(tunnel) mode.
4 Configuring the Serial Port Settings iPocket232 User Guide 2 Choose Fallback Port from the Serial Port Settings sub-menu. You are prompted to enter the port number on the fallback system. 3 Type the fallback port address and press Enter. 4.10 Terminators (Terminated Protocol Only) If you select Terminated in the Protocol setting, you are able to configure up to six terminators in the Serial Port Settings sub-menu, as shown below.
iPocket232 User Guide 4 Configuring the Serial Port Settings 2 Choose a Terminator from Terminator #1 through #6. You are prompted to enter a terminator character in decimal. 3 Type in a terminator and press Enter. You are prompted to enter the number of tail bytes in decimal. 4 Enter the number of tail bytes and press Enter. NOTE: The number of tail bytes determines how many characters to wait for after the terminator before sending the packet.
4 Configuring the Serial Port Settings iPocket232 User Guide 4.11 Packet Prefix (Transparent Protocol Only) If you select Transparent in the Protocol setting, you have a Packet Prefix option. Packet Prefix allows you to insert a two-byte header stating the length of the data in the packet, including or not including the header itself. Some POS systems, such as ACI BASE24, may require these types of headers. To set or change the Packet Prefix: 1 Choose Serial Port from the Device Settings menu.
iPocket232 User Guide 4 Configuring the Serial Port Settings 4.13 Preferred Packet Size Preferred Packet Size specifies the maximum number of characters in a data packet. If left at 0, data will be sent in amounts equal to the maximum network packet size (usually about 1500 bytes). As with maximum inter-character delay, this option accumulates data before sending it, which can help reduce network overhead. To enter or change the Preferred Packet Size: 1 Choose Serial Port from the Device Settings menu.
4 Configuring the Serial Port Settings 36 iPocket232 User Guide Precidia Technologies Inc.
5 Configuring the Security Settings The Security Settings sub-menu allows you to implement SNMP (Simple Network Management Protocol) and IPsec (Internet Protocol security), and restrict access to the iPocket232 by specifying passwords and user IDs. To configure or change the Security Settings, choose Security Settings from the bottom of the Device Settings menu. The Security Settings sub-menu appears on the right side of the Configuration screen, as shown below.
5 Configuring the Security Settings iPocket232 User Guide 5.1 Console Password The Console Password allows you to restrict local access to configuration mode. After creating a Console Password, anyone accessing the iPocket232 locally through the COM port must enter the password before the Configuration screen appears. Setting the Console Password NOTE: Passwords are case sensitive and can consist of uppercase letters, lowercase letters, numbers, and symbols.
iPocket232 User Guide 5 Configuring the Security Settings 5.2 Remote Password To remotely configure the iPocket232, you must first set the Remote Password through local configuration. This is a security option to disable unauthorized remote access. Appendix D: Connecting with Telnet describes how to remotely telnet into the iPocket232. NOTE: Unless you set a remote password, you will not be able to telnet to the iPocket232 for configuration, or perform remote firmware and Web page downloads.
5 Configuring the Security Settings iPocket232 User Guide 2 Choose Remote Password from the Security Settings sub-menu. You are prompted to enter a remote access password with a maximum of 8 characters. 3 Do not type any characters. Press Enter to clear the password. The password is displayed as (not set) in the Security Settings sub-menu. 5.3 Web Server The default setting is . The Web Server enables or disables access to the Web, Status and System Log pages stored in the unit.
iPocket232 User Guide 5 Configuring the Security Settings 3 Type the letter that corresponds to the desired setting and press Enter. 5.4 Access Userid Access Userid also provides security against unauthorized access to the iPocket232’s dynamic Web pages. 1 Choose Security Settings from the Device Settings menu. 2 Choose Access Userid from the Security Settings sub-menu. You are prompted to enter an access user ID for the dynamic Web pages, with a maximum of 15 characters.
5 Configuring the Security Settings iPocket232 User Guide 3 Do not type any characters. Press ESC to keep the same password and return to the menu. Clearing the Access Password 1 Choose Security Settings from the Device Settings menu. 2 Choose Access Password from the Security Settings sub-menu. 3 Do not type any characters. Press Enter to clear the password. The password is displayed as (not set) in the Security Settings sub-menu. 5.
iPocket232 User Guide 5 Configuring the Security Settings To access the SNMP Settings, choose SNMP Settings from the Security Settings sub-menu. The SNMP Settings sub-menu appears, as shown below. ,-----------------------------------------------------------------------------. | Precidia iPocket232 Configuration v4.03.00 | |-----------------------------------------------------------------------------| | Device Settings: | SNMP Settings: | | | | | 1) Ethernet: 0.0.0.
5 Configuring the Security Settings iPocket232 User Guide Protocol The IPsec protocol defines the method of encryption and authentication to use through the IPsec tunnel. You can choose between two modes: DES-MD5-96 or 3DES-MD596. Encoding is provided by DES (Data Encryption Standard), a secret key cryptography method. DES uses a 56-bit key, while 3DES (tripleDES) uses a 168-bit key. Authentication is provided by MD5 (Message Digest 5).
iPocket232 User Guide 5 Configuring the Security Settings 5 Type the letter that corresponds to the desired mode and press Enter. The Secure IP Association sub-menu appears, with new options, as shown below. ,-----------------------------------------------------------------------------. | Precidia iPocket232 Configuration v4.03.00 | |-----------------------------------------------------------------------------| | Device Settings: | Secure IP Association #1: | | | | | 1) Ethernet: 0.0.0.
5 Configuring the Security Settings iPocket232 User Guide SPI SPI (Security Parameters Index) is a 32-bit hexadecimal number used to identify the security association of an IP packet. The SPI is used to look up the Encode and Authenticate Keys, and must be the same at both ends of the tunnel. The first 256 SPI values are reserved, but you can use any number from 100 hex up to FFFFFFFF hex as the SPI. To enter or change the SPI: 1 Choose SPI from the Secure IP Association sub-menu.
iPocket232 User Guide 5 Configuring the Security Settings 2 Type the gateway address at the prompt (in the format xxx.xxx.xxx.xxx) and press Enter. Encode/Authenticate Keys Encode and Authenticate Keys are manually keyed in the iPocket232 by the user to provide IP packet security. Encode and Authenticate Keys must be the same on both ends of the IPsec tunnel. You must manually configure the remote end, a gateway or device, with the same encode and authentication keys as you configured in the iPocket232.
5 Configuring the Security Settings iPocket232 User Guide 2 Type the first half of the authentication key (16 characters) in hexadecimal format at the prompt, and press Enter. 3 Choose Auth (Pt2) from the Secure IP Association sub-menu. You are prompted to enter bits 65–128 of the authentication key in hex. 4 Type the second half of the authentication key (16 characters) in hexadecimal format at the prompt, and press Enter. The keys are displayed in the Secure IP Association sub-menu.
6 System Settings The System Settings should only be configured by network administrators or advanced users who need to upgrade the firmware or view log information. To configure or change the System Settings, select System Settings from the Device Settings menu. The System Settings sub-menu appears on the right side of the Configuration screen, as shown below. ,-----------------------------------------------------------------------------. | Precidia iPocket232 Configuration v4.03.
6 System Settings iPocket232 User Guide 6.2 Web Page Download Use Web Page Download to change or upgrade the internal static web page in the iPocket232. You can access this page by obtaining the IP address of the unit and typing it in the address bar of your browser: http://IP address. See Section 7.2, System Log‚ on page 60 and refer to the Converting and Downloading Static Web Pages Help Guide at: http://www.precidia.com/products/documentation.html for more information. 6.
iPocket232 User Guide 6 System Settings 6.4 Display System Status The System Status page allows you to view useful statistics about the unit. This information includes system uptime, activity through the serial port (Port #1), and network port settings. The System Status page displays the same information as the Status Web page. You can easily determine the IP address of the unit through the System Status page, even if it is dynamically allocated.
6 System Settings iPocket232 User Guide 6.6 Delete System Log Delete System Log erases the system log in the iPocket232. When diagnosing a problem, you can clear the System Log to start capturing relevant information. For a complete explanation of the information on the log refer to Section 7.2, System Log‚ on page 60. 6.7 Perform Self Test Perform Self Test is a troubleshooting aid that performs a check on the unit’s memory I/O system.
iPocket232 User Guide 6 System Settings To run Perform Self Test: 1 Choose System Settings from the Device Settings menu. 2 Choose Perform Self Test from the System Settings sub-menu. You are prompted to continue with the Self Test or not, as shown below. During a self test, the system will not be available for normal operations and data processing until after all tests are complete. This will take a few minutes.
6 System Settings iPocket232 User Guide The internal clock in iPocket232s will drift slightly over time. With SNTP configured, the internal clock can be adjusted according to a central time server with an accuracy of approximately 4 milliseconds. iPocket232s only support SNTP in unicast mode. In unicast mode, the client (iPocket232) sends a request to a designated server or servers and waits for a reply. You can configure up to two SNTP servers.
iPocket232 User Guide 6 System Settings 7 Type “*” to save your changes and exit the Configuration screen. NOTE: SNTP is enabled in the iPocket232 by configuring an IP address for the Primary Server. Entering 0.0.0.0 for the Primary Server disables SNTP, regardless of whether the Secondary Server is configured.
6 System Settings 56 iPocket232 User Guide Precidia Technologies Inc.
7 Accessing System Information The iPocket232 stores information that can be used for management, diagnostics, and troubleshooting. There are three types of information pages available: • System Status page • System Log page • Static Web page(s) All the information pages for the iPocket232 are accessible through a Web browser. You can disable this feature, or establish secure access with a user ID and password, through the Security Settings menu.
7 Accessing System Information iPocket232 User Guide To access the System Status page in configuration mode: 1 Access the iPocket232 Configuration screen either locally or remotely. 2 Choose System Settings from the Device Settings menu. 3 Choose Display System Status from the System Settings sub-menu. The System Status page appears, as shown below. iPocket232 Status: System Uptime Up 0 days, 0:13:48 Load Average: 5sec=17% 30sec=24% 5min=19% Firmware Revision: 4.03.
iPocket232 User Guide 7 Accessing System Information Table 7.1: System Uptime on the System Status Page Parameter Description Firmware Revision The software version currently installed in the iPocket232 with the date of the software build in parentheses. Serial Port This section describes the configured serial port in the iPocket232. It consists of a header line and a table showing the data received and transmitted.
7 Accessing System Information iPocket232 User Guide Table 7.2: Network Routing Parameters Parameter Description Pkts-Out Total number of packets sent by the unit since the last reset. Pkts-Err Total number of error packets received by the unit since the last reset. 7.2 System Log The System Log, an example of which is shown below, logs transaction data and system information. Connection attempts and failures, and remote and console access attempts are logged.
iPocket232 User Guide 7 Accessing System Information To access the System Log in configuration mode: 1 Access the iPocket232 Configuration screen either locally or remotely. 2 Choose System Settings from the Device Settings menu. 3 Choose Dump System Log from the System Settings sub-menu. Understanding the System Log Table 7.3 describes System Log messages you may see when performing a System Log dump, and Table 7.4 lists possible error messages and what to do about them: Table 7.
7 Accessing System Information iPocket232 User Guide Table 7.3: System Log Messages 62 Message Description TELNET: login from xxx.xxx.xxx.xxx rejected (configuration already running) The unit went into telnet configuration mode, a password prompt was given, and the correct password was entered, but configuration was already running (probably locally through the COM port). TELNET: login from xxx.xxx.xxx.
iPocket232 User Guide 7 Accessing System Information Table 7.3: System Log Messages 23-CML000293 Message Description Connection was not from configured remote address - refused The incoming connection attempt was not from the IP address configured as the Remote IP. Port #n: Connection reset by remote host at xxx.xxx.xxx.xxx:pppp The remote host forcibly terminated the active TCP session with the unit. Port #n: Connection closed by remote host at xxx.xxx.xxx.
7 Accessing System Information iPocket232 User Guide The following table lists all possible error codes that may appear in the system log. Table 7.4: System Log Error Messages 64 Error No.
iPocket232 User Guide 7 Accessing System Information NOTE: If any other error number, name, or message appears in the System Log, contact your Service Representative via the Service Request Form on our Web site http://www.precidia.com/support/service_request.html or via email at: e-mail support@precidia.com 7.3 Static Web Page You can host static Web pages in the iPocket232 for displaying information such as help desk telephone numbers or updates on the latest software downloads.
7 Accessing System Information 66 iPocket232 User Guide Precidia Technologies Inc.
Appendix A:Glossary of Terms and Acronyms ARP Address Resolution Protocol. A TCP/IP protocol used to convert an IP address into a physical address, such as an Ethernet address. Defined in RFC826. AT Attention, modem command prefix. BpP Bytes per Packet. bps Bits per second. The standard measure of data transmission speeds. CGI Common Gateway Interface. A standard for running external programs from a World Wide Web HTTP server. CPU Central Processing Unit. CRC Cyclic Redundancy Checking.
Appendix A: Glossary of Terms and Acronyms iPocket232 User Guide DES Data Encryption Standard. A standard cryptography method that uses a 56-bit private key. DES performs encryption operations on 64-bit blocks of data in 16 rounds. DES was developed by IBM in 1977 and was considered “strong” encryption. 3DES TripleDES provides even stronger encryption than DES, by extending the 56-bit private key to 192 bits. DHCP Dynamic Host Configuration Protocol.
iPocket232 User Guide HTTP Appendix A: Glossary of Terms and Acronyms HyperText Transfer Protocol. A stateless protocol used by the World Wide Web. HTTP defines how messages are formatted and transmitted, and which actions Web servers and browsers should take in response to various commands. Defined in RFC2616. binary numbers, where a byte contains 8 bits. One hexadecimal digit can represent the arrangement of four binary digits. Two hexadecimal digits can represent eight binary digits, or a byte.
Appendix A: Glossary of Terms and Acronyms iPocket232 User Guide MIB Management Information Base. A database of managed objects accessed by network management protocols. An SNMP MIB is a set of parameters which an SNMP management station can query, or set, in the SNMP agent of a network device (e.g. router). ms Milliseconds. MSB Most Significant Bit/Byte. Bit n-1 in a binary number with n bits, the bit with the greatest weight, the first, or leftmost bit. PC Personal Computer.
iPocket232 User Guide Appendix A: Glossary of Terms and Acronyms TCP Transmission Control Protocol. TCP is the connection-oriented protocol built on top of Internet Protocol (IP) and is nearly always seen in the combination TCP/IP (TCP over IP). It adds reliable communication and flow-control and provides full-duplex, process-to-process connections. Defined in RFC793. TFTP Trivial File Transfer Protocol.
Appendix A: Glossary of Terms and Acronyms A-6 Precidia Technologies Inc.
Appendix B:Troubleshooting and Support First Steps 1 Configure the unit with the correct settings. Follow the procedure in the figure on the following page (B-2) to troubleshoot Configuration screen access. 2 Ensure that you are using the correct serial cables and that all cables are properly connected and in good working order. - If you are connecting the iPocket232 to a DTE (Data Terminal Equipment) device or using it as a modem replacement, use an RS-232 serial cable.
Appendix B: Troubleshooting and Support iPocket232 User Guide Troubleshooting Configuration Access Troubleshooting Flow for Set-Up Connection B-2 Precidia Technologies Inc.
iPocket232 User Guide Appendix B: Troubleshooting and Support Check IP Address (Ping) Use ping to check if the iPocket232 is correctly configured on the network. If you cannot reach the iPocket232 using Ping, the iPocket232 is either incorrectly configured or there is a network problem. To “ping” the iPocket232: 1 Open the MS-DOS Prompt. (Usually found under Start>Programs) 2 At the C:\WINDOWS> prompt type ping and the IP address you want to check.
Appendix B: Troubleshooting and Support iPocket232 User Guide Table B.1: Basic Troubleshooting Problem Solution The TRANSMIT lamp illuminates but nothing appears on the terminal screen when I press the CONFIGURE button 1 Check the terminal settings.
iPocket232 User Guide Appendix B: Troubleshooting and Support Table B.
Appendix B: Troubleshooting and Support iPocket232 User Guide ETHERNET – TRANSMIT lamp Flashes when the iPocket232 is sending or receiving data via the Ethernet port. Normally you will see very short data bursts. Table B.
iPocket232 User Guide Appendix B: Troubleshooting and Support SERIAL – STATUS lamp This lamp indicates the status of the network connection. Table B.
Appendix B: Troubleshooting and Support B-8 Precidia Technologies Inc.
Appendix C:Specifications and Warranty iPocket232 Specifications Serial interface: RS-232 DCE Interface Serial connector: DB-9 female Serial speed: 300 – 115 200 bps Device support: RS-232 asynchronous serial devices with 7- or 8-bit data, with or w/out parity Ethernet interface: Ethernet, IEEE 802.
Appendix C: Specifications and Warranty iPocket232 User Guide Warranty Precidia products are warranted against manufacturing defects in materials and workmanship for a period of one year. This warranty is conditional on the unit being installed and used as directed in the User Guide. The warranty is extended to cover the iPocket232 as well as the power adapter.
Appendix D:Connecting with Telnet Before you can access and reconfigure Precidia products remotely, you must configure the following settings locally: • • • the IP Address and Subnet Mask (or automatically with DHCP) the Gateway address if necessary (or automatically with DHCP) the Remote Password Refer to the User Guide for more information on configuring these settings. To connect to the iPocket232 remotely using Telnet: 1 From the Start menu, select Run... The Run window appears.
Appendix D: Connecting with Telnet iPocket232 User Guide 3 From the Connect menu, chose Remote Systems... The Connect window appears. 4 Type the IP address of the unit in the Host Name field, and choose Telnet in the Port field. 5 Click Connect. You are prompted to enter your password in the Telnet window. 6 Type the Remote Password you created during local configuration, and press Enter. The Configuration screen appears in the Telnet window.
Appendix E:Pinouts and Power Supply Connector Pinouts Straight Through Modem Serial Cable DB-9 Male DB-9 Female 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 Serial Port Pinout (DB-9 Female) 23-CML000293 Pin Signal Type 1 Data Carrier Detect (DCD) Out 2 Transmit Data (TD) Out 3 Receive Data (RD) In 4 Data Terminal Ready (DTR) In 5 Signal Ground (GND) Power 6 Data Set Ready (DSR) Out 7 Request to Send (RTS) In 8 Clear to Send (CTS) Out 9 No Connect/Power Out Precidia Techn
Appendix E: Pinouts and Power Supply iPocket232 User Guide ETHERNET Port Pinout (RJ-45) Pin Signal Type 1 Transmit positive (TX +) Out 2 Transmit negative (TX-) Out 3 Receive positive (RX+) In 4 NC — 5 NC — 6 Receive negative (RX-) In 7 NC — 8 NC — Power Supply Customers in North America are supplied with an AC power adapter conforming to the specifications below. Customers in other parts of the world should obtain a power supply that meets these requirements.
Appendix F:MCC Modem Connection Control is available with the Precidia’s Remote Access products. The iPocket232 is slightly different since it is a DCE device and drives the DCD signal. When you choose Modem as the method of Connection Control, the iPocket232 behaves like a Hayes, or “universal” modem to the device connected on its serial port. The connected serial device (DTE) receives the expected modem replies when communicating with the iPocket232.
Appendix F: MCC iPocket232 User Guide The modem must be in command mode to receive commands. Any command, other than the escape sequence (+++), that is sent to the modem while it is in transmission mode, is transmitted as data. NOTE: If any characters arrive from the DTE while the modem is executing a command, such as ATA or ATD, that command is aborted.
iPocket232 User Guide Appendix F: MCC Table F.1: Supported Commands Command Syntax A[pppp] Description Parameters ANSWER [pppp] The listening port number, range 0-65535 Allows the iPocket232 modem to listen for a connection, or accept a connection on the provided port [pppp]. Successful connection returns a “CONNECT ” message. Otherwise, the modem waits indefinitely, or until a key is pressed to cancel. If no port number is specified, the modem uses the configured Local Port.
Appendix F: MCC iPocket232 User Guide Table F.1: Supported Commands Command Syntax Hn Description Parameters HOOK n = 0 (or no option present) will close an open connection. Closes an open connection. In INQUIRY Displays information about the iPocket232.
iPocket232 User Guide Appendix F: MCC Table F.1: Supported Commands Command Syntax Vn Description Parameters RESULT CODES FORMAT n = 0 (or no option present) displays result codes in numeric form n = 1 displays result codes in verbose (text) form (default) Choose how result codes are returned. Z RESET none Closes any active connection and resets the S-registers to their saved values. Table F.
Appendix F: MCC iPocket232 User Guide Table F.2: Extended AT& and AT+ Commands Command Syntax &Hn Description Parameters FLOW CONTROL n=0 n=1 Sets the type of flow control used. The default is set in configuration. n=2 &Sn DSR CONTROL Sets how the modem drives the DSR signal.
iPocket232 User Guide Appendix F: MCC Table F.2: Extended AT& and AT+ Commands Command Syntax Description Parameters +Bn FALLBACK HOST n=0 Disables switchover to fallEnables or disables switchover to a fallback back host. host in case of primary host connection failn=1 Enables switchover to fallure. back host. An ATD command always attempts a connection with the Remote IP (primary host).
Appendix F: MCC iPocket232 User Guide The second method, dropping the DTR signal, is not supported by hardware platforms that do not have a wire for the DTR signal. Additionally, the reaction to the DTR signal depends on how you configure the DTR setting using the &Dn command. See &Dn on page E-4 for DTR settings. S-Registers Basic S-registers (S0–S12) store information used by the modem and communication software. Basic S-registers have predefined values.
iPocket232 User Guide Appendix F: MCC Result Codes A result code is returned after each command sequence. The modem is set by default to return result codes in verbose format. Result code format is set using the “Vn” command. Numeric result codes display as: Numeric Code. Verbose result codes display as: Verboce Code. Unsupported basic and extended (&) commands return the “OK” result code. Command sets starting with *, +, or # (other than those in Table F.
Appendix F: MCC iPocket232 User Guide Using the FTP/HTTP Client The iPocket232 modem supports an FTP and HTTP client through the use of proprietary extended AT commands. FTP is defined in RFC959 and HTTP is defined in RFC2616 (available at http://www.rfc-editor.org/). Configuration You must configure the iPocket232 Ethernet (IP Address, Subnet Mask, Gateway) or PPP Dial-up settings (Modem Dial, Login Userid, Modem Chatscript).
iPocket232 User Guide Appendix F: MCC When the DTE device gets a CONNECT result, it streams data to the serial port and the iPocket232 modem will send that data as an FTP or HTTP file transfer to the server. The transfer is considered complete when there is no data from the terminal for the number of seconds specified in register S14, or the DTR line is dropped (hung-up). Upon completion, an OK result is sent back to the DTE, and the iPocket232 modem returns to command mode.
Appendix F: MCC F-12 iPocket232 User Guide Precidia Technologies Inc.
Appendix G:Regulatory Compliance Industry Canada Notice This Class A digital apparatus meets all requirments of the Canadian Interference Causing Equipment Regulations. CAUTION: This is a class A product: In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Failure to follow all instructions may result in improper equipment operation and/or risk of electrical shock.
Appendix G: Regulatory Compliance iPocket232 User Guide To which this declaration relates is in conformity with the essential requirements specified in Article 3.1 (a) and 3.1 (b) of: Directive 99/05/EC (Radio Equipment and Telecommunications Terminal Equipment Directive) For a copy of the Original Signed Declarartion (In full conformance with EN45014) please contact the Regulatory Approvals Manager at the above address.
