User's Manual Part 2

Return For Service Procedures PAF-0813-E0-001
4-10 044-05287 Rev A
Return For Service Procedures
When returning products to Powerwave, the following procedures will ensure optimum response.
Obtaining An RMA
A Return Material Authorization (RMA) number must be obtained prior to returning equipment and to reduce
delays in receiving repair service. Please contact our Repair Department at rma@pwav.com, (714) 466-1000
to obtain this number, or FAX your request to (714) 466-5816. For 24-hour technical support, call 1-800-473-
1720 and select option 3.
Repackaging For Shipment
To ensure safe shipment of a component, it is recommended that the original packing materials be reused. If
not possible, use suitable shipping cartons and foam inserts to prevent damage in transit.