User's Manual

DCM000000104 Rev Q 8-1
Chapter 8
Return for Service
8 Introduction
This chapter contains return for service and parts & accessories information for the LinkNet
Uniserv Unit RF-FIBER Interface Modules.
8.1 Return For Service Procedure
Please contact Powerwave Technologies Inc. for a copy of the Standard Product Warranty. When
returning products to Powerwave Technologies Inc., the following procedures will ensure optimum
response.
8.1.1 Obtaining An RMA
A Return Material Authorization (RMA) number must be obtained prior to returning equipment to
the factor for service. Please contact our Repair Department at [phone] to obtain this
number, or FAX your request to [phone] or mailto:[e-mail]
. Failure to
obtain this RMA number may result in delays in receiving repair service.
8.1.2 Repackaging For Shipment
To ensure safe shipment of the amplifier, it is recommended that the original package designed
for shipping the amplifier be reused. If it is not available, contact Powerwave Technologies Inc.
Customer Service Department for packing materials.
8.2 Parts and Accessories
Parts and accessories for the LinkNet UniServ Unit RF-FIBER Interface Modules may be purchased by
contacting Powerwave Technologies Inc. at 1-888-PWR-WAVE. When ordering a replacement part,
please provide model number, serial number and software version number.