Instruction Manual

PROBLEM SOLVING s
Fault symptom
Cause analysis
Troubleshooting
After the Plastic Cup is
installed, the machine
does not work after
pressing the switch
The Motor unit and
Plastic Cup are not
connected perfectly
Reconnect the Motor unit
and Plastic Cup
The motor is
damaged or stuck
Turn the motor shaft. If it
still does not work, please
send to the nearest service
centre for inspection
Check if the power
cable is loose.
If the appliance still does
not work, replace with a
new power cable
When using the appliance
for the first few times, the
motor gives off an
unpleasant smell
It is a normal
phenomenon when a
new motor is initially
used
The smell will disappear
with use
The blades get stuck
The blades are
entangled or stuck by
ingredients
Remove the Plastic Cup
from the Motor unit, take out
the ingredients, and cut the
ingredients into smaller
pieces or put less
ingredients
Refer to “only if a Jam
occurs” in “How to Use”
section for step-by-step
instructions
The appliance stops
working after a few
processing cycles
The motor was not
given enough time to
cool down between
processing cycles /
the motor was
allowed to idle while
in operation
Wait half an hour before
using the appliance. If it still
does not work, please send
to the nearest service
centre for inspection.
This is NOT covered by
Warranty