User`s guide

Troubleshooting

For Technical Support, Call 1-800-708-6227 PowerCenter User’s Guide 47

2. HOLD down the x, Option, Shift, and Delete keys on the keyboard

all at the same time.

The

x key is also called the command or  key on some keyboards.

Tip: There are

x, Option, and Shift keys on both the left and right sides of the

keyboard, these keys are identical in function. For the purposes of starting up from

the Power CD, it is always easier to hold down the

x, Option, and Shift keys on

the right-hand side of the keyboard. The Delete key is also on the right-hand side,

but has no counterpart on the left. By holding all keys down on the right-hand

side, only one hand is needed to hold all keys, freeing your other hand to use the

mouse.

3. While continuing to hold these four keys, SELECT

Restart from the

Special menu.

4. Continue holding the keys down. You will see a ﬂashing question

mark, then a Happy Macintosh face. RELEASE the four keys. The

computer should now boot from the Power CD.

Tip: When you use the Startup key sequence to boot from the Power CD, you will

notice that hard disk does not automatically show up on the desktop when the

computer is ﬁnished booting. This is because the startup key sequence suppresses

the hard disk at startup allowing the computer to start from the Power CD. (In

order to test or repair the hard disk, you must ﬁrst mount it by following the

instructions for mounting the hard disk as detailed in Mounting the hard disk,

starting on page 49.)

Using Disk First Aid

Disk First Aid can be used as a ﬁrst step to ﬁxing minor issues on most

Macintosh storage volumes such as hard disks (SCSI and IDE) and removable

cartridges. Disk First Aid can be found in the Apple Utilities folder by opening

the Power CD, then opening the Utilities folder, and ﬁnally opening the Apple

Utilities folder. Double-click on

Disk First Aid to launch it.

When Disk First Aid is open you will see “Select volume(s) to verify” at the top

of the Disk First Aid window. Underneath it you will see the icons of the Power

CD, your hard disk, and any other volumes mounted on the system.

4 Trouble Page 47 Friday, June 6, 1997 9:48 AM