User`s guide

Troubleshooting
36
PowerCenter User’s Guide For Technical Support, Call 1-800-708-6227
Restarting the computer
You can eliminate some common problems by restarting the computer, which
clears the computer’s memory.
■ If the mouse is still working, choose
Restart
from the Special menu. If an
error dialog box is displayed, it may have a Restart button.
■ If the mouse is not working, try holding down the
x
and control keys
while pressing the keyboard power key. This key combination restarts the
computer, but should only be used when you cannot use the Restart menu
command.
control
key
x key
keyboard
power key
reset
button
power
button
4 Trouble Page 36 Friday, June 6, 1997 9:48 AM