Owner's/Service Manual Manual
  21
Authorized Service Agency Section 
Hazard to untrained or unauthorized personnel. 
The following procedures are provided for use only by an 
authorized service agency. No facility owner, manager, employee 
or other unauthorized person should attempt to perform any of these 
procedures. To obtain the name of a recommended service agent in 
your area, please call the Metcraft, Inc. Power Soak Service 
Department at 800-444-9624. 
When performing troubleshooting procedures, the authorized 
service agency will need to open the Power Soak system's main 
electrical enclosure. 
Properly close the control panel before reconnecting the circuits. 
Refer to the previous checklist under the "Facility Owner / Manager 
Section" before proceeding to the following checklist items: 
Pump does not work - Heater does not work/exist 
 Look For         Correction 
1
No water in sink  Fill sink with water 
2
LIQUID LEVEL SENSOR dirty  Clean LIQUID LEVEL SENSOR 
3
No incoming power to unit  Reset customer’s breaker in breaker control panel 
4
Blown fuses  Replace blown fuse – Refer to wiring diagram for correct fuses 
5
Loose wires  Tighten wires 
6
LIQUID LEVEL CONTROL setting is too low  See page 23 
7
Defective LIQUID LEVEL CONTROL or SOCKET
Check and replace as necessary 










