User's Manual

Known Issues
Not every web site will be supported by Login2Go due to web design techniques and compatibility
issue. Web sites that use one of the following techniques will most likely have problem with
Login2Go:
(1) JavaApplet
(2) Flash
(3) For web sites using combo-box to change pages, such as http://www.citibank.com, it is recom-
mended to start at login page URL, not from the home page URL of the web site. With this work
around, the web site login can be supported by Login2Go, otherwise may not be supported.
(4) Web sites pop up many intermediate windows for user interaction before reaching the login
page, such as www.mabinogi.com. In this case, during learn process, user should ignore, drag away
or minimize these intermediate windows and get to login page to enter user name and password.
Users are encouraged to report any incompatible web site to our tech support.
The following behavior has been noticed and might be fixed in the future release.
(1) If Macally eNetPad is plugged and unplugged many times within a short period of time, the
service of RFCyberOne will remain idle for approximately one minute before resuming to its normal
behavior.
(2) In Windows XP home edition, you must login with Administrator privilege to start RFCyberOne.
(3) If Windows system pops up a “Server Busy” message, you can try one of the following to resolve
the problem: (a) wait for a while for system to resolve the resource allocation issues by itself; (b) use
Task Manager to end the Yahoo Messenger process, if Yahoo messenger is in use; (c) close
Login2Go application.
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