User's Manual

FAQs (Frequently Asked Questions) (continue)

5. What should I do if there is an error message after I click “Save” command?

Login2Go will try its best to save your data at exit, however, in rare cases, data may not be saved

correctly. Please report to our tech support.

6. Can I use single eNetCard in different computers with eNetPad and Login2Go?

There are several scenarios: (1) if all computers are in the same network and Windows domain, and

if the Windows domain user is configure as a roaming user, the domain user can use single

eNetCard in different computers, because by default roaming user saves configuration file in domain

server; (2) You might wish to use the same eNetCard in different computers at home and at office or

different location, you have to either make every favorite web site portable, or select “File” under

“Media to store password” field in Options tab. If you don’t follow what are recommended in above

scenarios and use the same eNetCard(or RFID tag) in different computer, Login2Go will most likely

fail to launch your favorite web sites.

7. While Login2Go is being invoked, some failure and error screen pops up. Why?

The reason is you move eNetCard away from eNetPad before Login2Go is fully invoked. You can

close all error screens, try to scan eNetCard again. If it still fails, you have to stop and restart

RFCyberOne service and scan the card again.

8) When I scan eNetCard at LoginEZ screen, the screen only flashes, but it won’t Login to

Windows. What I can do?

The reason might be LoginEZ setup is not completed properly, or Windows Login info is lost in the

set up, please press Ctrl-Alt-Delete to Log into Windows manually, then run LoginEZ set up Tool

again, fill in Windows user name and password, Domain Name/ Local machine Name, and make

sure to click on Initialize/ update button to save the setting.