User's Manual

Error

Possible Cause

Solution

Water Tank

Error

The water tank is not installed properly Please check the water tank to ensure that it is installed properly

Insufficient

Water. Please

Add Water

The water level is too low in the water tank Please refill the water tank and reinstall it into the robot

Drive Wheel

Error

One or multiple drive wheels is stuck or dirty

Inspect the drive wheels for any foreign objects and wipe clean

with a dry cloth

Charging Error

1. The docking station is not connected to the power supply

2. The docking station is dirty or blocked

1. Ensure that the Docking Station is properly connected to the

power supply

2. Use a dry cloth to wipe the docking station or remove any foreign

objects blocking the docking station

Docking Station

Error

The lifting mechanism of the docking station is stuck

1. Check for any objects that could be blocking the lifting mechanism

2. Unplug and then reconnect the power cord to reset the docking station

Please add

clean pads

There are no clean mop pads in the docking station

Add more clean mop pads to the clean pad storage box in the docking

station

Used Cleaning

Pad Storage

Error

The docking station is missing the used cleaning pad storage

box or it is installed incorrectly

Install the used mop pad storage box

Immobilized

Error

The robot is suspended off the ground or stuck Place the robot on level ground

TROUBLESHOOTING

For additional troubleshooting please contact customer service at 866-955-0622