Warranty
CFS Engineered Hardwood Flooring Warranties and Floor Care Guide 042-14 Page | 5
Flooring as provided in this warranty. If your floor is no
longer available, CFS may choose to replace or repair your
floor with a comparable product. CFS will reimburse all
inspection fees paid by the purchaser on claims if the product
failure was determined to be caused by a manufacturing
defect. The receipt for inspection expenses must be included
in the settlement request.
Claims Jurisdiction
The parties hereby submit to the jurisdiction and venue of the
Superior Court of Gwinnett County and the United States
District Court for the Northern District of Georgia in the event
of a dispute arising from or relating to this Agreement. The
parties agree that any dispute, controversy or claim arising
out of or in connection with, or relating any way to, the
warranties contained herein or the purchase, use,
installation, delivery or condition of the flooring products
warranted hereby, shall be filed in, and exclusively litigated
in, the Superior Court of Gwinnett County, Georgia or the
United States District Court for the Northern District of
Georgia.
ENGINEERED HARDWOOD FLOOR CARE AND MAINTENANCE
Clean loose dirt and grit from the floor using a microfiber
dusting pad (such as available in the Bona floor care kit),
broom, or vacuum (without the beater bar activated and not
in motion). Use of Hand held Broom or vacuum with non-
mechanized dusting attachments is recommended for
cleaning Smooth , beveled edge, and Hand Scraped floors.
Immediately wipe up food or liquid spills with a soft damp
cloth. For cleaning use only an approved product designed for
cleaning hardwood floors (such as Bona Hardwood Floor
Cleaner with a microfiber or terry cloth cleaning pad).
Do not use a wet mop, steam cleaner, steam mop Swiffer
style dust mop or spray applicator to clean your flooring.
Never allow the floor to become flooded or allow cleaner to
be applied directly to the flooring surface during the cleaning
process.
Apply Bona Hardwood Flooring Cleaner (available at most
flooring centers) or similar industry recommended hardwood
flooring cleaner designed specifically for prefinished
hardwood flooring directly to a Microfiber or Terry Cloth Mop
Applicator in order to lightly dampen the cloth applicator and
proceed to clean the hardwood flooring in sections,
(approximately 4 ft. X 4 ft. areas) in sequence until the total
flooring surface is cleaned. For best results, a dry white towel
should be used to towel dry each section before proceeding
to the next area.
Never apply wax shine treatments, floor polish, furniture
polish, dust treatments, ammonia, window cleaners, oil
soaps, citrus based cleaners, or any cleaners not specifically
designed to clean hardwood flooring to your hardwood floor.
Keep all pet’s nails trimmed.
Pet nails that are not properly trimmed and are allowed to
come into contact with the hardwood flooring can potentially
exert the equivalent of several thousand pounds per square
inch of direct pressure to the flooring surface. This intense
pressure may scar or scratch the wear surface and
permanently indent the underlying hardwood layer.
Use plywood or Masonite to protect the flooring when rolling
heavy loads such as appliances, furniture dollies, or furniture
with attached wheels or legs across the flooring. Never drag
anything across the flooring. Install proper floor felt
protectors, 1" in diameter or larger, on all points that contact
the flooring on all furniture and chairs. Avoid heavy impacts,
spiked high-heels, and rotational loads. Have a professional
repair any areas of the flooring that become damaged. Minor
damage to your hardwood floor can be repaired by using a
color fill putty stick or touch-up stain pen available at most
Home Centers. These products can be closely matched to the
color of your floor and, when properly used, provide
satisfactory results. Refer to the CFS Engineered Hardwood
Flooring Installation Instructions at www.cfscorporate.com or
contact support@cfscorporate.com for more information on
the Recommended Care and Maintenance for your flooring.