Warranty

CFS Engineered Hardwood Flooring Warranties and Floor Care Guide 042-14 Page | 3
boards, rather than replacement of individual boards or the
entire flooring area, is considered to be standard practice in
the flooring industry as a repair option. Special Edge
Treatments such as "French Bleed" are colored and textured
in a separate process prior to the application of wear surface
and final gloss coatings. The treated darkened edges (Bleed)
are below the plane of the wear and gloss coatings and
therefore do not directly come into contact with normal
surface traffic. Although the Decorative Edges are not subject
to damage from wear, the edges may be damaged by
repeated mopping and exposure to water, use of unapproved
cleaning chemicals, and unapproved cleaning methods. The
resulting damage may result in fading, color change, or color
loss and is not considered a result of a manufacturing defect.
Recoloring of the damaged edges with a matching stain pen
will restore the original appearance and aesthetic effects of
the Special Bleed edges.
Exclusions - Confirmation of Color Match, Style, Quality and
Pre Installation Requirements
Also, issues related to species variance, age, character, and
color changes due exposure to sunlight or other light may
keep new or replacement flooring from matching existing
flooring installations or flooring samples and is not covered
by this warranty.
All CFS Engineered Hardwood Flooring must be inspected and
found to satisfactorily match the original sample and be
subsequently approved by the original purchaser prior to
installation. All flooring, found during pre-inspection, that
does not satisfactorily match the original sample, or
considered be defective by the person installing the flooring,
should be presented to the place of purchase for inspection
and possible replacement, PRIOR TO INSTALLATION. Flooring
exhibiting visible defects (on the face of the flooring) must be
noted by the installer and must not installed. Defective
material in excess of 5% of the total job should be reported
prior to installation so that replacement flooring may be
obtained prior to the completion of the installation.
Installation constitutes acceptance of the flooring. No
warranty or and cost reimbursements will be offered for
appearance-related claims such as grade, color, or visible
manufacturing defects, after the flooring products has been
installed.
Installations and Special Discounted Flooring
All installations must comply with the procedures outlined in
the CFS Engineered Hardwood Flooring Installation
Instructions, which can be found online at
www.cfscorporate.com.
Any alteration of original manufactured flooring is not
allowed and is not covered under this warranty.
Unauthorized Alteration or repairs to the manufacturer’s
original flooring will void any and all warranties. This includes
sanding, top coating, recoating, or refinishing of the factory
applied finish. Gloss reduction is not considered surface wear
and it is not covered under this warranty.
Flooring sold as Cabin Grade, Seconds, off-grade, flooring sold
“as-is”, or any other flooring not including in the list of
warranted items are not covered by the CFS Engineered
Hardwood Flooring Warranty.
The sole obligation and liability of CFS is to touch up, repair,
refinish, or replace at CFS’s option, flooring defects covered
by this limited warranty. Only CFS Engineered Hardwood
Flooring that is professionally installed may be eligible for
labor cost reimbursement.
Exclusions- Compensation
This CFS Engineered Hardwood Flooring Warranty excludes,
and will not allow for reimbursement of consequential or
incidental damages. This means any loss, expense,
inconvenience, or damages to anything other than the
flooring that may occur as a result from warranted defects in
the installed flooring.
Only a qualified hardwood flooring installer should attempt to
repair extensive damage to an installed hardwood floor.
If the flooring was not professionally installed, CFS reserves
the right to cover the cost of replacement materials only.
Consequential or incidental damages associated with any
warranty claim are excluded and will not be paid. CFS will not
pay costs associated with relocation during the repair process
such as hotel, meals, or moving and storage of furniture.