User's Manual

IMPULSE
™
LTX Multimedia Whiteboard
58 Warranty
• Any other cause that does not relate to a product defect.
4 Cartons, carrying cases, pens, external cabinets, or any accessories used in
connection with the product.
5 On-site labor, including removal and/or installation
6 Shipping charges to and from our factory, dealer, or authorized repair depot.
7 Major software upgrades that include new product features.
How to Get Warranty Service
If you experience a problem with this product, contact PolyVision Technical Support (1-
800-620-POLY (or 770-447-5043) in North America, or [phone] in Europe) to
resolve the problem. Support is available during normal business hours. A response is
guaranteed within 24 hours of contact. If the product is diagnosed as being defective,
you may be asked to ship defective parts directly to PolyVision in exchange for new
parts. If you are directed to return parts directly to PolyVision, you must obtain a
Return Materials Authorization (RMA) number from PolyVision. All parts returned to
PolyVision must have an RMA number assigned, regardless of reason for return. The
RMA number must be clearly marked on the outside of the shipping carton; any unit
without an RMA number will be returned to the sender. In North America, please call
1-800-620-POLY (or 770-447-5043).
Outside North America, please call [phone] o obtain an RMA number.
Limitation of Damages and Implied Warranties
POLYVISION WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY IN
CONFORMITY TO THE POLYVISION DOCUMENTATION AND PUBLISHED SPECIFICATIONS
FOR A PERIOD OF TWO YEARS AFTER CONSUMER PURCHASE, PROVIDED IT IS USED IN
ACCORDANCE WITH POLYVISION’S USER INSTRUCTIONS. POLYVISION’S SOLE AND
EXCLUSIVE LIABILITY, AND YOUR EXCLUSIVE REMEDY, FOR ANY BREACH OF THIS
WARRANTY IS THAT, IF THE BREACH IS REPORTED TO POLYVISION IN WRITING WITHIN
THE TWO-YEAR WARRANTY PERIOD, POLYVISION WILL CORRECT THE NONCONFORMITY,
EITHER BY CORRECTING THE PRODUCT OR (WHERE APPROPRIATE) DOCUMENTATION;
REPLACING THE PRODUCT; OR, WHERE POLYVISION DETERMINES THAT CORRECTION OR
REPLACEMENT IS NOT FEASIBLE, REFUNDING THE FEE ACTUALLY PAID FOR THE
PRODUCT. NO OTHER REMEDY SHALL BE AVAILABLE TO YOU. EXCEPT AS EXPRESSLY SET
FORTH HEREIN, POLYVISION MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR
IMPLIED. POLYVISION DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. POLYVISION SHALL HAVE NO LIABILITY BEYOND
THE OBLIGATIONS SET FORTH ABOVE. IN NO EVENT SHALL POLYVISION BE LIABLE FOR
ANY INDIRECT DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE
(AND EXPRESSLY INCLUDING LOST PROFITS AND LOSS OF DATA) OR FOR ANY DAMAGES
IN EXCESS OF THE PURCHASE PRICE OF THIS PRODUCT UNDER THIS OR RELATED
AGREEMENTS, WHICH DAMAGES ARISE OUT OF THE USE OF THE HARDWARE,
IRRESPECTIVE OF WHETHER POLYVISION SHALL HAVE BEEN INFORMED OF THE
POSSIBILITY OF SUCH DAMAGES AND IRRESPECTIVE OF THE CAUSE OF DAMAGE,
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