User Manual

Ice Maker
E&OE © 2017 Polycool 7
Troubleshooting
Some maintenance activities described may be beyond the scope of some users. For procedures
that you are not comfortable with or have the tools or experience for, have the unit serviced by a
service centre or qualified technician.
The following information may assist in identifying a problem and rectifying it.
Ice not being produced.
Possible Fault
Action
No electrical supply
Check that mains electricity is available and the appliance is properly connected to it.
No water
Press STOP button. Add adequate water to water reservoir. Wait 3 minutes, then restart the
ice making function (press START button).
Ice collection tray full
Remove ice from the tray to allow appliance to produce ice.
Air in water system
Remove the drain cap from rear of appliance and allow several drops of water to escape
before re-installing the cap.
Ambient temperature too high
Operate unit in a cooler area. Ensure that heat sources (ovens etc) are at least 150mm (6")
away from the appliance.
Cooling or control unit faulty
Have appliance inspected and repaired by an authorised service centre or technician.
Ice sticking together.
Possible Fault
Action
Ambient temperature or temperature
of water in reservoir too low
Operate in a warmer area.
ICE FULL and ADD WATER indicators on at same time.
Possible Fault
Action
Ice shifting "comb" blocked
A build-up of ice may be preventing the "comb" from moving. Press STOP button. Gently move
the comb slightly, and check that the machine is horizontal. Wait 3 minutes, then restart the ice
making function (press START button).
Compressor unit noisy / buzzing.
Possible Fault
Action
Input voltage fault
Check input voltage to appliance and ensure it is compatible.
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