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Polycom

KIRK

Wireless Server

6000

Installation

and

Configuration

Guide

14168000

Version

Summary of content (198 pages)

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Polycom KIRK Wireless Server 6000 ® ® Installation and Configuration Guide 14168000 Version 2
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KIRK Wireless Server 6000 Installation and Configuration Guide Copyright © Polycom, Inc. All Rights Reserved Catalog No. 14168000 Version 1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc.
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Contents Contents Preface Important Information Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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KIRK Wireless Server 6000 Installation and Configuration Guide Deploying KIRK Wireless Server 6000 Recommendations for KIRK Base Station/KIRK Repeater Placement . . 3–2 Deployment of a KIRK Wireless Server 6000 Multi-Cell . . . . . . . . . . . . . . 3–3 Sync over Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3 Examples of Synchronization Chains . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 Sync Chain With One Sync Master (Primary Sync Ways) .
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Contents Wall Mounted (Vertical) Installation RF Coverage . . . . . . . . . . . . . . . 6–5 Recording the Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 Installing KIRK Repeater KIRK Repeater Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 KIRK Repeater provides RF Channels to KIRK Handsets . . . . . . . . . 6–1 KIRK Repeater Types and Part Numbers . . . . . . . . . . . . . . . . . . . . . . .
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KIRK Wireless Server 6000 Installation and Configuration Guide Retrieving Serial Number on KIRK 5020/5040 Handsets . . . . . . . . 8–14 Basic Network Configuration Recommended Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Assigning DHCP Server Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 Assigning DHCP Server Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Configuring a KIRK Media Resource Using Static IP Address . . . . . . . 11–7 General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–7 Media Resource Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–7 Checking Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–7 Making a Back-Up of the Configuration File . . . . . . . . . . . . . . . . . . . . . . .
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KIRK Wireless Server 6000 Installation and Configuration Guide Searching for Handset/User Information . . . . . . . . . . . . . . . . . . . . . . . . . 14–2 Unsubscribing KIRK Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14–3 KIRK 3040/4020/4040/4080 Handset . . . . . . . . . . . . . . . . . . . . . . . . . 14–3 KIRK 5020/5040 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14–4 Removing KIRK Handsets from the List (Deregistering) . . . . . . .
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Contents Changing System User Name and Password . . . . . . . . . . . . . . . . . . 15–20 Reading System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15–21 General Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15–21 Logs Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15–22 Reading Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 6000 (KWS6000) Solution. To qualify to install the KWS6000 Solution, you must have successfully completed the KWS6000 technical training. The guide provides all the necessary information for successful installation and maintenance of the wireless solutions.
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KIRK Wireless Server 6000 Installation and Configuration Guide Chapter Overview 1–2 Where is it? What is it about? When to use it? Chapter 2 Introduction to KIRK Wireless Server 6000 To learn about the different components in a typical KWS6000 configuration. Chapter 3 Deploying the KIRK Wireless Server 6000 To learn how to deploy a KWS6000 Multi-cell installation.
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Preface Where is it? What is it about? When to use it? Chapter 12 Configuring KIRK Base Station To power up the KIRK Base Station, connect a computer to the KIRK Base Station, access the web based Administration Page and configure the KIRK Base Station using DHCP or TCP/IP Setup. Chapter 13 KIRK Handset Registration and Subscription To register and subscribe KIRK Handsets. Chapter 14 KIRK Handset Management To unsubscribe and deregister KIRK Handsets.
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KIRK Wireless Server 6000 Installation and Configuration Guide Related Documentation For further information about the KWS6000 not covered by this manual, refer to the following documentation: Subject Documentation Deployment Kit Deployment Guide Handset Operation Handset User’s Guide Release Notes Every software release is accompanied by a release note. The release note describes software changes, bug fixes, outstanding issues, and hardware compability considerations for the new software release.
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Preface Acronyms AC Authentication Code ARI no. Access Rights Identity - Serial number of the KWS6000 dB Decibels (deciBells) DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DNS Domain Name System e.i.r.p.
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KIRK Wireless Server 6000 Installation and Configuration Guide 1–6 VoIP Voice over Internet Protocol WLAN Wireless Local Area Network WRFP Wireless Radio Fixed Part - Wireless Repeater
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2 Introduction to KIRK Wireless Server 6000 This section provides a description of the KWS6000 solution.
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KIRK Wireless Server 6000 Installation and Configuration Guide This section provides information about: • “Components of the KIRK Wireless Server 6000 Solution” on page 2-2 • “Requirements for the KIRK Wireless Server 6000 Solution” on page 2-7 • “Installation Prerequisites” on page 2-11 Components of the KIRK Wireless Server 6000 Solution This section provides information about: • “KIRK Wireless Server 6000” on page 2-2 • “Wireless Bands” on page 2-3 • “KIRK Media Resource” on page 2-3 • “KIR
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Introduction to KIRK Wireless Server 6000 Table 2-1 Overview of System Capacity Description Capacity Max. number of simultaneous calls on each KWS6000/media resource with Codec Module 24 Max. number of simultaneous calls with 32 media resources with Codec Module. 768 Note: If the Codec Module is used, it is recommended to install it in al media resources. Max. number of registered handsets 4096 The KWS6000 controls the wireless infrastructure.
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KIRK Wireless Server 6000 Installation and Configuration Guide Codec Module It is possible to install a Codec Module in the media resource. The Codec Module adds a number of codecs, allowing the wireless server to interface to G.729A. Note When installing a Codec Module, the media resource only adds 24 voice channels to the system. Adding 32 media resources with codec modules makes it possible to have 768 calls at the same time.
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Introduction to KIRK Wireless Server 6000 KIRK Repeater The repeater can be used to extend the coverage area in a wireless solution. Depending on the repeater type, it can be mounted either on the wall or on the ceiling. The wireless repeater is used in areas with limited voice traffic, where cabling is difficult. The repeater does not increase the number of traffic channels, but increases the coverage area established with the base station.
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KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Handset The handset is a lightweight, ergonomically designed wireless unit that includes an LCD display and keypad. The handset is a portable unit compatible with DECT GAP standard. The handset is designed to provide the subscriber with most of the features available for a wired phone, in addition to its roaming and handover capabilities. The KWS6000 supports up to 4096 registered handsets.
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Introduction to KIRK Wireless Server 6000 KIRK Maintenance Software The following software application for the installation and maintenance of the KWS6000 Solution is provided: • ServiceTool Used for programming of the repeater, adjustment of the handset and software download to repeater/handset. Note ServiceTool is not used for adjustment of the 5020 Handset. The ServiceTool application can be downloaded from www.polycom.com.
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KIRK Wireless Server 6000 Installation and Configuration Guide Electrical Requirements The following electrical requirements must be met: • Power consumption: 8V/500 mA • Typical power consumption: 5W per unit • The supplied power for the AC adaptor power supply must be 110 to 240 ac nominal, 50/60 Hz. KIRK Base Stations and KIRK Repeaters Environmental Requirements 2–8 • Avoid installing base stations and repeaters on large concrete or marble columns because these columns affect radio coverage.
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Introduction to KIRK Wireless Server 6000 • Minimum distance between two base stations varies depending on material and construction of buildings, but there must always be synchronization chains and radio coverage overlap between the two base stations or handover between radio units. The time it takes a person to cross the common coverage area must be 10 seconds or more, as the handset needs time to scan for an alternative base station.
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KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Handsets Environmental Requirements • The area where the handset is used must be within the temperature ranges of 0°C and 40°C/32°F and 104°F. • For correct battery charging, the room temperature must be between 0°C and 25°C/32°F and 77°F. Therefore, the handset must not be placed in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high.
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Introduction to KIRK Wireless Server 6000 Installation Prerequisites Note Ensure that a site survey and deployment have been conducted and that the installer has access to these plans before proceeding any further. For more information about deployment, refer to “Deploying KIRK Wireless Server 6000” on page 3-1.
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KIRK Wireless Server 6000 Installation and Configuration Guide 2–12
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3 Deploying KIRK Wireless Server 6000 Before you install the KWS6000 solution, it is necessary to perform a complete site survey and determine the exact location of KWS6000, base stations, repeaters and number of handsets required. A well planned installation should start with an RF coverage site survey. A site survey is designed to determine the optimal location for base stations and repeaters and the amount of wireless voice traffic to be supported by the installation (i.e.
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KIRK Wireless Server 6000 Installation and Configuration Guide concentrations of handsets may occur. The overlap carries the excess call load to adjacent base station to provide uninterrupted services to subscribers. • Typically, installations such as office buildings, hotels and hospitals should be equipped with base stations/repeaters on several floors to create uniform and complete RF coverage. • Open areas can be covered with a sparse network of base stations.
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Deploying KIRK Wireless Server 6000 • If a base station/repeater (wall) hangs vertically on a wall, the RF coverage in front of the base stations/repeaters is twice as large as the coverage at the rear. When a base station/repeater is installed on the outside of an outer wall, the RF coverage behind it is strongly attenuated by the wall. • Base stations/repeaters should not be installed near large metallic objects. • Reinforced concrete structures have a high attenuation factor inside the building.
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KIRK Wireless Server 6000 Installation and Configuration Guide Examples of Synchronization Chains Certain rules must be taken into consideration when establishing synchronazation chains: • The distance over which synchronization can take place is limited to a distance similar to a loss of max. 25 dB. If the loss of signal is higher than 25 dB, there is no guarantee that synchronization is stable.
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Deploying KIRK Wireless Server 6000 Sync Chain With One Sync Master (Primary Sync Ways) Figure 3-1 Synchronization Chain • The synchronization chain must always overlap with the base station to sync on. • No.0 is the Sync Master (can be numbered 0-255). • Other radio units are connected to the Sync Master through the synchronization chain. • If one of the radio units in the synchronization chain is not working, then the synchronization chain is broken and the system will be unstable.
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KIRK Wireless Server 6000 Installation and Configuration Guide Sync Chain With Alternative Sync Ways Figure 3-3 3–6 Synchronization Chain with Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. • No. 11: Primary sync on No. 10 and alternative sync on No. 21. • No. 21: Primary sync on No. 20 and alternative sync on No. 11.
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Deploying KIRK Wireless Server 6000 In the example below, base station No. 10 is down. As a consequence, base station No. 11 must use the alternative sync way on No. 21. Figure 3-4 Synchronization Chain with Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. • No. 11: Primary sync on No. 10 and alternative sync on No. 21. • No. 21: Primary sync on No. 20 and alternative sync on No. 11.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 3-6 • Synchronization Chain Layout with Alternative Sync Ways No. 0 is the Sync Master (can be numbered 0-255). Note: It is recommended to place the Sync Master in the middle of the building. • Green line: Shows the primary sync ways. • Red line: Shows the alternative sync ways. Note: It is recommended to make a site planner. Every base station must be numbered with Radio ID, Primary sync Radio ID, and Alternative sync Radio ID.
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Deploying KIRK Wireless Server 6000 Sync Chain With and Without Alternative Sync Ways Figure 3-7 Synchronization Chain With and Without Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. • No. 11, No. 12 and No. 13: Only primary sync. • No. 14 and No. 15: Primary sync and alternative sync. • No. 21, No. 22 and No. 23: Only primary sync. • No. 11 and No. 21: Only handover overlap (Marked with green).
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 3-8 3–10 Synchronization Chain With Repeaters • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. • No. 74, No. 138 and No. 202: Repeater - no alternative sync possible. • No. 14 and No. 15: Primary sync and alternative sync on repeater. • No. 84, No. 148 and No. 212: Repeater - no alternative sync possible. • No. 24 and No. 25: Primary sync and alternative sync.
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4 Installing KIRK Wireless Server 6000 and KIRK Media Resource This section provides a description of the KWS6000 and media resource. The section also provides information about resetting the KWS6000 hardware using the Reset button on the KWS6000/media resource faceplate. Note The installation of a media resource is optional. Installation of a media resource will augment the number of simultaneous voice calls supported by a stand-alone server.
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KIRK Wireless Server 6000 Installation and Configuration Guide Description of KWS6000/KIRK Media Resource This section contains information about: • “KWS6000 Types and Part Numbers” on page 4-2 • “KWS6000/KIRK Media Resource Appearance and Components” on page 4-3 • “KWS6000/KIRK Media Resource LED Indicators” on page 4-5 • “KWS6000/KIRK Media Resource - Reset Button” on page 4-6 Types and Part Numbers KWS6000 Types and Part Numbers The table below includes a list of available KWS6000 and their part
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Installing KIRK Wireless Server 6000 and KIRK Media Resource KWS6000/KIRK Media Resource Appearance and Components The KWS6000/media resource front cover includes the following: • LED that indicates the operating status of the unit Figure 4-1 KWS6000/Media Resource - Front view LED 4–3
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KIRK Wireless Server 6000 Installation and Configuration Guide The KWS6000/media resource faceplate includes the following (see figure below). Figure 4-2 KWS6000/Media Resource - Faceplate Reset Button ETH Port LINK/Activity Indicator Power Supply Power Indicator For information about the Reset button, refer to “Resetting the KWS6000/KIRK Media Resource Hardware” on page 4-6.
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Installing KIRK Wireless Server 6000 and KIRK Media Resource KWS6000/KIRK Media Resource LED Indicators Front Cover The KWS6000/media resource front cover has one indicator describing the faults and failures of the device. The indicator is off when the KWS6000/media resource is not powered. The LED flashes when the KWS6000/media resource initializes. The indicator is on when the KWS6000/media resource is operating.
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KIRK Wireless Server 6000 Installation and Configuration Guide KWS6000/KIRK Media Resource - Reset Button It is possible to restart or reset the KWS6000/media resource by pressing the Reset button on the faceplate of the KWS6000/media resource. For description of the faceplate, refer to “Faceplate” on page 4-5. Resetting the KWS6000/KIRK Media Resource Hardware This section contains a description of the different actions that take place when pressing the Reset button.
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Installing KIRK Wireless Server 6000 and KIRK Media Resource Installing the KWS6000/KIRK Media Resource The KWS6000/media resource is suitable for mounting indoors on a wall. 1 Mount the KWS6000/media resource on the wall, using the anchors and screws provided. Note: When you place the KWS6000/media resource on the screws, ensure that the screws do not touch the printed circuit board. Figure 4-3 2 KWS6000/Media Resource Wall Mounting Connect the wire into the RJ45 plug on the KWS6000/media resource.
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5 Installing KIRK Codec Module This section provides a description of the Codec Module and describes how to unpack and install it in a media resource. The Codec Module adds a number of codecs, allowing the wireless server to interface to G.729A. Note When installing a Codec Module, the media resource only adds 24 voice channels to the system. Adding 32 media resources with codec cards makes it possible to have 768 calls at the same time.
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KIRK Wireless Server 6000 Installation and Configuration Guide Description of KIRK Codec Module This section contains information about: • “KIRK Codec Module Type and Part Number” on page 5-2 • “KIRK Codec Module Appearance” on page 5-2 KIRK Codec Module Type and Part Number Table 5-1 KIRK Codec Module Part Number Codec Module for KIRK Wireless Server 6000 Part Number KIRK Codec Module 0234 4300 KIRK Codec Module Appearance Figure 5-1 Codec Module 5–1
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Installing KIRK Codec Module Installing the KIRK Codec Module This section describes how to install the Codec Module in a media resource. Installation must be performed by authorized personal only and must be performed at an approved ESD workstation. Note How to install the Codec Module 1 Power off the media resource. 2 Remove the cover of the media resource carefully: — Place the media resource face down on a desk.
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KIRK Wireless Server 6000 Installation and Configuration Guide 8 When accessing the web based Administration Page of the KWS6000 under Administration/Media Resource, you can now see that more codecs are available. For information about accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 10-3.
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6 Installing KIRK Base Station This section provides information about the base station and how to install it. Before you install the equipment, ensure that a site planner defines the location of the base stations.
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Installing KIRK Base Station The RF communication is provided according to the band standard at the site: • Base station - DECT provides 11 RF channels of 1.8 GHz, DECT standard, used in Europe, Australia and South America. • Base station - USA DECT provides 11 RF channels of the 1.9 GHz, USA DECT standard, used in North America. KIRK Base Station Types and Part Numbers The base station contain RF circuitry that comply with the local band standards: UPCS, DECT, or ETSI DECT.
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Installing KIRK Base Station The base station faceplate includes the following (see figure below). Figure 6-2 Base Station - Faceplate Reset Button LINK/Activity Indicator ETH Port (Power supply by PoE) For information about the Reset button, refer to “Resetting the KIRK Base Station Hardware” on page 6-5.
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KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Base Station LED Indicators Front Cover The base station front cover has one indicator describing the base station faults and failures. The indicator is off when the base station is not powered. The LED flashes when the base station initializes. The indicator is on when the base station is operating.
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Installing KIRK Base Station KIRK Base Station - Reset Button It is possible to restart or reset the base station by pressing the Reset button on the faceplate of the base station. For description of the faceplate, refer to “Faceplate” on page 6-4. Resetting the KIRK Base Station Hardware This section contains a description of the different actions that take place when pressing the Reset button. Table 6-3 Reset Button Description Press button Action Short press (2 to 5 sec.
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KIRK Wireless Server 6000 Installation and Configuration Guide Do not mount the base station on soft surfaced walls such as those covered with canvas, metal or sponge-like materials. Caution: 1 Mount the base station on the wall using the anchors and screws accompanying the product. Note: When you place the base station on the screws, ensure that the screws do not touch the printed circuit board.
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6 Installing KIRK Repeater This section provides information about the repeater and how to unpack and install it. Installing repeaters requires a software installation as well as a hardware installation. Before you install the equipment, ensure that a site planner defines the location of the repeaters.
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KIRK Wireless Server 6000 Installation and Configuration Guide Base Stations.The repeaters are mainly used in areas with limited traffic. The KIRK Repeater is available with either 2 or 4 voice channels. It is wireless and does not need physical connection to the KIRK Wireless Server, making it very easy to install. The repeaters can be supplied with an external antenna making it possible to create radio coverage in a remote area without cabling to the rest of the installation.
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Installing KIRK Repeater Figure 6-1 Repeater LED KIRK Repeater LED Indicators The repeater has one LED indicator describing the repeater operations. The indicator is off when the repeater is not powered. The LED flashes when the repeater initializes, and it is on when the repeater is in sync. The LED flashes each time a connected handset is off or on hook or makes handover from or to a repeater.
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KIRK Wireless Server 6000 Installation and Configuration Guide Environmental requirements • Avoid installing repeaters on large concrete or marble columns because these columns affect radio coverage. If possible, place the base station a minimum of one meter/3.3 feet from these types of columns. • Do not install a repeater with the antenna housings near metal objects. Be careful not to damage existing wiring or panels.
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Installing KIRK Repeater Figure 6-2 Connect Power to the Bottom of the Repeater and External Antenna Cable to the Rear of the Repeater Holes for wall mounted screws External antenna cable (only for repeaters supplied with external antenna connection Power supply cable 1 Connect the power supply cable into the RJ11 connector in the bottom of the repeater. For repeaters with external antenna, connect the external antenna cable to the antenna connector in the rear of the repeater as well.
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KIRK Wireless Server 6000 Installation and Configuration Guide Note: The external antenna used for the transmitter is to be fixed-mounted on indoor permanent structures providing a separation distance of at least 20 cm / 8 inches from all persons during normal operation and must not be co-located or operating in conjunction with any other antenna or transmitter. The maximum radiated output power is 1W e.i.r.p. For more information and technical support, please refer to www.polycom.com.
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Installing KIRK Repeater • splitter • serial cable For programming the repeater you also need the programming software (ServiceTool) and the power supply for the repeater. The ServiceTool is not part of the Programming Kit Repeater but can be downloaded from www.polycom.com. The power supply for the repeater is to be ordered separately.
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KIRK Wireless Server 6000 Installation and Configuration Guide Programming the KIRK Repeater with the ServiceTool The ServiceTool is the tool you access from your desktop and use for repeater programming, handset adjustment and software download to the handset and repeater. The ServiceTool identifies the type of repeater, and with this software it is possible to program the KIRK Repeater to connect to the KIRK DECT Radio Infrastructure solutions.
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Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 22 86 150 214 23 87 151 215 24 88 152 216 25 89 153 217 26 90 154 218 27 91 155 219 28 92 156 220 29 93 157 221 30 94 158 222 31 95 159 223 32 96 160 224 33 97 161 225 34 98 162 226 35 99 163 227 36 100 164 228 37 101 165 229 38 102 166 230 39 103 167 231 40 104 168 232 41 105 169 233 42 106 170
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Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 57 121 185 249 58 122 186 250 59 123 187 251 60 124 188 252 61 125 189 253 62 126 190 254 63 127 191 255 64 128 192 0 65 129 193 1 66 130 194 2 67 131 195 3 68 132 196 4 69 133 197 5 70 134 198 6 71 135 199 7 72 136 200 8 73 137 201 9 74 138 202 10 75 139 203 11 76 140 204 12 77 141 205 13 78 1
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KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 6–12 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 92 156 220 28 93 157 221 29 94 158 222 30 95 159 223 31 96 160 224 32 97 161 225 33 98 162 226 34 99 163 227 35 100 164 228 36 101 165 229 37 102 166 230 38 103 167 231 39 104 168 232 40 105 169 233 41 106 170 234 42 107 171 235 43 108 172 236 44 109 173 237 45 11
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Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 127 191 255 63 128 192 0 64 129 193 1 65 130 194 2 66 131 195 3 67 132 196 4 68 133 197 5 69 134 198 6 70 135 199 7 71 136 200 8 72 137 201 9 73 138 202 10 74 139 203 11 75 140 204 12 76 141 205 13 77 142 206 14 78 143 207 15 79 144 208 16 80 145 209 17 81 146 210 18 82 147 211 19 83 148 212 2
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KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 6–14 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 162 226 34 98 163 227 35 99 164 228 36 100 165 229 37 101 166 230 38 102 167 231 39 103 168 232 40 104 169 233 41 105 170 234 42 106 171 235 43 107 172 236 44 108 173 237 45 109 174 238 46 110 175 239 47 111 176 240 48 112 177 241 49 113 178 242 50 114 179 243 51 1
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Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 197 5 69 133 198 6 70 134 199 7 71 135 200 8 72 136 201 9 73 137 202 10 74 138 203 11 75 139 204 12 76 140 205 13 77 141 206 14 78 142 207 15 79 143 208 16 80 144 209 17 81 145 210 18 82 146 211 19 83 147 212 20 84 148 213 21 85 149 214 22 86 150 215 23 87 151 216 24 88 152 217 25 89 153 218 26
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KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 Note 6–16 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 232 40 104 168 233 41 105 169 234 42 106 170 235 43 107 171 236 44 108 172 237 45 109 173 238 46 110 174 239 47 111 175 240 48 112 176 241 49 113 177 242 50 114 178 243 51 115 179 244 52 116 180 245 53 117 181 246 54 118 182 247 55 119 183 248 56 120 184 249 57
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Installing KIRK Repeater Table 6-3 Example of a Normal Base Station/Repeater Configuration Numbering of base stations and repeaters in a normal configuration First repeater No. of base station + 64 Base to synchronize on: Number of base station Second repeater No. of base station + 128 Base to synchronize on: Number of base station Third repeater No.
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KIRK Wireless Server 6000 Installation and Configuration Guide Use of KIRK Repeater With External Antenna If radio coverage between a base station and a repeater is not needed, it is possible to synchronize between the radio units using a repeater with external antenna.
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9 Basic Network Configuration This section provides you with information on basic network configuration. Basic network settings can be derived from a DHCP server or entered manually through TCP/IP Setup. Using DHCP the device requests and obtains an available IP address from a DHCP server. The device also obtains other parameters such as the default gateway, subnet mask, DNS server, Time server and other IP parameters from the DHCP server.
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KIRK Wireless Server 6000 Installation and Configuration Guide If the KWS6000 Solution is configured as recommended above, it is possible to assign options to the DHCP server making it extremely easy to configure all media resources and base stations. For more information about assigning options to the DHCP server, refer to “Assigning DHCP Server Options” on page 9-2. If the KWS6000 is configured using DHCP, it is necessary to assign a reservation for the device on the DHCP server.
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10 Configuring KIRK Wireless Server 6000 This section provides you with information on how to power up the KWS6000 and connect the unit to a computer. It also provides information on how to configure a KWS6000 through the web based Administration Page using either DHCP or static IP address. Note The KWS6000 is pre-configured to use a static IP address.
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KIRK Wireless Server 6000 Installation and Configuration Guide The power supply for the KWS6000 is to be ordered separately (Part no. EU, UK and US version: 84642468). Note Connecting a Computer to the KWS6000 The KWS6000 communicates with the computer through a cross-over patch cable. The LAN port of the KWS6000 is a RJ45 connector. Note Figure 10-1 Cross-over patch cable (RJ45) 10–10 1 Connect the cross-over patch cable to the computer.
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Configuring KIRK Wireless Server 6000 Accessing the Web Based Administration Page In order for your computer to communicate with the KWS6000 it is necessary to change the computer’s Internet Protocol Properties to have an IP address on the same subnet as the KWS6000. Below is shown an example on an IP address on the same subnet as the KWS6000 default IP address: • IP address: 192.168.0.2 • Sub-net mask: 255.255.255.
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KIRK Wireless Server 6000 Installation and Configuration Guide 2 Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 10-2 Local Area Connection Properties dialog box 3 In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears.
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Configuring KIRK Wireless Server 6000 4 Click Use the following IP address, and then type 192.168.0.2 in the IP address field. 5 In the Subnet mask field, type 255.255.255.0. 6 Click OK. You can now reach the KWS6000 using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser. 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.0.1, and then press ENTER.
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KIRK Wireless Server 6000 Installation and Configuration Guide Entering a System User Name and Password First time you access the Administration Page, you need to log on with user name and a password. The default user name of the system is admin and the default password of the system is ip6000. It is strongly recommeded to change the password, refer to “Changing System User Name and Password” on page 15-2. Note Figure 10-5 Adm.
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Configuring KIRK Wireless Server 6000 Configuring a KIRK Wireless Server 6000 Using Static IP Address This section describes how to configure a KWS6000 using static IP address. Note The KWS6000 is pre-configured to use a static IP address. It is strongly recommended to configure the KWS6000 using static IP address. Figure 10-6 KWS6000 installation For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 10-3.
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KIRK Wireless Server 6000 Installation and Configuration Guide General Configuration On the Configuration/General page you define IP, DNS and NTP settings for the KWS6000. 1 Click Configuration, and then click General. Figure 10-7 Adm. Page WS: Configuration/General page 2 Click Use Static IP Address. 3 In the IP Addr field, type the IP address of the KWS6000. 4 In the Netmask field, type a new network mask (optional). 5 Contact your system administrator for more information.
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Configuring KIRK Wireless Server 6000 Wireless Server Configuration On the Configuration/Wireless Server page you configure the KWS6000 to allow subscription. If the system does not allow subscription, it is not possible to subscribe a handset. 1 Click Configuration, and then click Wireless Server. Figure 10-8 Adm. Page WS: Configuration/Media Resource page 2 Select the Subscription Allowed check box (optional). Note: If not selected, you cannot subscribe a handset.
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Configuring KIRK Wireless Server 6000 8 The Username field (default - GW-DECT/admin) specifies the username required for applications to log in. 9 The New password field specifies the encrypted password required for applications to log in. In the New password again field it is required to retype the new password. 10 Select the Enable MSF (Message Service Function) check box (optional). It specifies if the MSF application interface (text messaging interface) is enabled and applications can connect.
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Configuring KIRK Wireless Server 6000 SIP Configuration On the Configuration/SIP page you define general SIP settings, proxies, information about authentication, DTMF signalling, message waiting indication, media and call status. 1 Click Configuration, and then click SIP. Figure 10-10 Adm. Page WS: Configuration/SIP page 2 In the Local Port field, type the local port number. The default local port number is 5060.
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KIRK Wireless Server 6000 Installation and Configuration Guide 3 The Transport field is set by default to UDP only, alternative is DNS SRV. UDP only would be selected if SIP signalling is sent through UDP, and only simple DNS is used for resolving IP addresses. DNS SRV would be selected if SIP signalling is sent through UDP, and DNS SRV is used for solving IP addresses. 4 In the Default Domain field, type the name of the domain.
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Configuring KIRK Wireless Server 6000 Note: If no handset specific authentication user name/password is configured, handsets registered on the KWS6000 will use the default user name/password for authentication. 13 Select the Send as RTP (rfc2833) check box (Real-time Transport Protocol), for the keypad signalling to be sent as RTP packets with DTMF code (optional). 14 Offered rfc2833 payload type is DTMF payload type. The default value is 96.
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KIRK Wireless Server 6000 Installation and Configuration Guide Security Configuration It is possible to change the password for the unit from the Configuration/Security page. 1 Click Configuration, and then click Security (optional). Figure 10-11 Adm. Page: Configuration/Security page 2 In the Current password field, type the current password. 3 In the New username field, type a new username. 4 In the New password field, type a password. 5 In the New password again, type the password again.
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Configuring KIRK Wireless Server 6000 Configuring a KIRK Wireless Server 6000 Using DHCP This section describes how to configure a KWS6000 using DHCP. Note It is strongly recommended to configure the KWS6000 using a static IP address. Note If the KWS6000 is configured using DHCP, it is necessary to assign a reservation for the device on the DHCP server. For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 10-3.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 10-12 Adm. Page WS: Configuration/General page 2 Click DHCP assigned. 3 In the MTU field (Maximum Transmission Unit), type the size of the 4 In the Domain field, type the domain name of the system (optional). 5 In the Server field (under DNS - Domain Name System), type the IP largest packet, that your network protocol can transmit (optional). address of the DNS server (optional).
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Configuring KIRK Wireless Server 6000 Built-In Media Resource Configuration On the Configuration/Media Resource page you configure the built-in Media Resource. Refer to “Built-In Media Resource Configuration” on page 10-10 for more information. SIP Configuration On the Configuration/SIP page you define general SIP settings, information about authentication, DTMF signalling, message waiting indication and media. Refer to “SIP Configuration” on page 10-11 for more information.
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KIRK Wireless Server 6000 Installation and Configuration Guide 10–18
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11 Configuring KIRK Media Resources This section provides you with information on how to power up the media resource and connect the unit to a computer. It also provides information on how to configure a media resource through the web based Administration Page using either DHCP or static IP address. Note The media resource is pre-configured to use DHCP. It is recommended to configure the media resource using DHCP.
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KIRK Wireless Server 6000 Installation and Configuration Guide Local Power Supply Powering the media resource with a local power supply can be done using the power input on the unit. The power supply for the media resource is to be ordered separately (Part no. EU, UK and US version: 84642468). Note Connecting a Computer to the KIRK Media Resource The media resource communicates with the computer through a cross-over patch cable. The LAN port of the media resource is a RJ45 connector.
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Configuring KIRK Media Resources 2 Connect the cross-over patch cable to the ETH port of the media resource. Accessing the Web Based Administration Page In order for your computer to communicate with the KWS6000 it is necessary to change the computer’s Internet Protocol Properties to have an IP address on the same subnet as the KWS6000. Below is shown an example on an IP address on the same subnet as the Media Resource default IP address: • IP address: 192.168.0.2 • Sub-net mask: 255.255.255.
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KIRK Wireless Server 6000 Installation and Configuration Guide 2 Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 11-2 Local Area Connection Properties dialog box 3 In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears.
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Configuring KIRK Media Resources 4 Click Use the following IP address, and then type 192.168.0.2 in the IP address field. 5 In the Subnet mask field, type 255.255.255.0. 6 Click OK. You can now reach the media resource using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser. 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.0.1, and then press ENTER.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 11-5 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type admin. 2 In the Password field, type ip6000. 3 Click OK. Configuring a KIRK Media Resource Using DHCP This section describes how to configure a media resource using DHCP. Note It is recommended to configure the media resource using DHCP. The media resource is pre-configured to use DHCP.
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Configuring KIRK Media Resources Configuring a KIRK Media Resource Using Static IP Address This section describes how to configure a media resource using static IP address. This section contains information about: • “General Configuration” on page 11-7 • “Media Resource Configuration” on page 11-7 General Configuration On the Configuration/General page you define IP, DNS and NTP settings for the media resource. Refer to “General Configuration” on page 10-8 for a description.
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12 Configuring KIRK Base Station This section provides you with information on how to connect the base station to a KWS6000 and how to configure the base station through the web based Administration Page using either DHCP or static IP address. Note The base station is pre-configured to use DHCP. It is strongly recommended to configure the base station using DHCP.
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Configuring KIRK Base Station Connecting a Computer to the KIRK Base Station The base station communicates with the computer either through a cross-over patch cable or through a network with identical net mask, e.g. the IP address: 192.168.0.2 and Sub-net mask: 255.255.255.0. The LAN port of the base station is a RJ45 connector. Note Figure 12-1 Cross-Over Patch Cable (RJ45) 1 Connect the LAN cable or cross-over patch cable to the computer.
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Configuring KIRK Base Station Accessing the Web Based Administration Page In order for your computer to communicate with the KWS6000 it is necessary to change the computer’s Internet Protocol Properties to have an IP address on the same subnet as the KWS6000. Below is shown an example on an IP address on the same subnet as the base station default IP address: • IP address: 192.168.0.2 • Sub-net mask: 255.255.255.
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KIRK Wireless Server 6000 Installation and Configuration Guide 2 Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 12-2 Local Area Connection Properties dialog box 3 In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears.
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Configuring KIRK Base Station 4 Click Use the following IP address, and then type 192.168.0.2 in the IP address field. 5 In the Subnet mask field, type 255.255.255.0. 6 Click OK. You can now reach the base station using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser. 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.0.1, and then press ENTER.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 12-5 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type admin. 2 In the Password field, type ip6000. 3 Click OK. Configuring a KIRK Base Station Using DHCP This section describes how to configure a base station using DHCP. Note It is strongly recommended to configure the base station using DHCP. The base station is pre-configured to use DHCP.
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Configuring KIRK Base Station General Configuration On the General Configuration page you define DNS settings for the base station. 1 Click Configuration, and then click General. Figure 12-6 Adm. Page Base Station: Configuration/General page 2 3 Click DHCP assigned. In the MTU field (Maximum Translation Unit), type the size of the largest packet, that your network protocol can transmit (optional). 4 In the Domain field, type the domain name of the system (optional).
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KIRK Wireless Server 6000 Installation and Configuration Guide 2 In the Current password field, type the current password. 3 In the New username field, type a new username. 4 In the New password field, type a password. 5 In the New password again, type the password again. 6 Select Force secure HTTP (TLS) for secure connections. 7 Click Allow remote logging if it should be possible to log on to the system remotely (Useful in case of troubleshooting). 8 Click Save. Sync.
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Configuring KIRK Base Station Figure 12-9 4 Adm. Page WS:Administration/Base station page In the RPN field (Radio Part Number), type the radio part number of the base station. The radio ID can be a number between 0 and 255. See your site planner. Note: The default value of the RPN is equal to the base station number. It is strongly recommended not to change this value. 5 It is possible to select Auto sync if you are deploying and want to find a sync way for the first base station.
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KIRK Wireless Server 6000 Installation and Configuration Guide • “General Configuration” on page 12-10 • “Base Station Configuration” on page 12-11 • “Security Configuration” on page 12-11 • “Sync. Ways Configuration” on page 12-11 General Configuration On the General Configuration page you define IP and DNS settings for the base station. 1 Click Configuration, and then click General. Figure 12-10 Adm. Page Base Station: Configuration/General page 2 Click Use static IP address.
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Configuring KIRK Base Station Base Station Configuration How to configure the base station: 1 Click Configuration, and then click Base station. Figure 12-11 Adm. Page Base Station: Configuration/Base station page 2 In the Host field, type the host name of the KWS6000. 3 Click Save. 4 Click Reboot to enable the configuration changes. Security Configuration It is possible to change the password for the unit. Refer to “Security Configuration” on page 12-7 for more information. Sync.
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KIRK Wireless Server 6000 Installation and Configuration Guide 12–12
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13 KIRK Handset Registration and Subscription This section provides information about handset registration and subscription. You must register and subscribe a handset before you can use it. Note This section only describes how to register handsets on the KWS6000. You also need to register the users on the call handler. For registering users on the call handler, refer to the call handler user guide.
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KIRK Wireless Server 6000 Installation and Configuration Guide The KWS6000 does not provide any service to a handset whose serial number is not registered in the web based Administration Page. Note For more information about accessing the Administration Page, see “Accessing the Web Based Administration Page” on page 10-3. 1 Click Configuration and then click List Users. Figure 13-1 Adm. Page WS: Users/List Users page 2 Click New. Figure 13-2 Adm.
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KIRK Handset Registration and Subscription For more general information about the IPEI number (serial number) and how to retrieve it, refer to “Retrieving the Serial Number of the KIRK Handset” on page 8-12. 4 In the Access code field, type the authentication code (AC) (optional) The authentication code is a subscription password of a maximum of eight digits, defined by the technicians, and can be used when connecting the handset to a KWS6000.
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KIRK Wireless Server 6000 Installation and Configuration Guide • Auto Login A should only be used in separate systems without overlaps. If a handset loses signal from the system (the display showing Out of Range), then after 20 seconds the handset will start searching for an alternative system available from the Login list and automatically change to this system. Note: Using Auto Login A any call will be dropped when changing to an alternative system.
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KIRK Handset Registration and Subscription Subscribing Handsets 1 Press MENU - go to MENU LOGIN. 2 Press 3 - go to SUBSCRIPTION CREATE to subscribe to a system. 3 Press 3. The handset searches for the serial number of the system. 4 Use the < > keys to scroll between the IDs systems if there is more than one system available. 5 During subscription, the handset searches for free positions and performs subscription on the first free position.
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KIRK Wireless Server 6000 Installation and Configuration Guide Changing to another System Manually If you would like to change to another system: 1 Press MENU - go to MENU LOGIN. 2 Press 3 - go to SELECT LOGIN to subscribe to a system. The actual chosen system is marked with an * or an A (if auto login is selected). 3 Press 3 - use the < > keys to scroll between the IDs of the different systems to find the system to which you want to connect. Under SELECT LOGIN only subscriptions display.
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KIRK Handset Registration and Subscription In some situations it is necessary to use Auto Login type B due to the following: — If two separate systems are sharing areas with common overlap, selecting Auto Login type A will result in poor performance as the handset will stay connected to the actual system it is subscribed to for as long as it can recognize a signal.
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KIRK Wireless Server 6000 Installation and Configuration Guide Subscribing Handsets 1 Press MENU - go to MENU LOGIN. 2 Press 3 - go to SUBSCRIPTION CREATE to subscribe to a system. 3 Press 3. The handset searches for the serial number of the system. 4 Use the < > keys to scroll between the IDs systems if there is more than one system available. During subscription, the handset searches for free positions and performs subscription on the first free position.
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KIRK Handset Registration and Subscription Changing to another System Automatically Using Auto Login B Auto Login B can be used in separate systems which are overlapping each other. Note 1 Press MENU – go to MENU LOGIN. 2 Press 3 – go to SELECT LOGIN. 3 Press 3 – go to SELECT LOGIN AUTO B. 4 Press 3. The handset automatically selects a system. The selected system is marked with a B.
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KIRK Wireless Server 6000 Installation and Configuration Guide This section provides information about: • “Creating Login (Subscribing Handset)” on page 13-10 • “Subscribing a Handset to Different Systems” on page 13-11 Note Subscription of handsets requires the use of each registered handset. Note To make subscriptions, the system must allow subscriptions to be made (refer to “Wireless Server Configuration” on page 10-9). Some systems also require an Authentication Code (AC).
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KIRK Handset Registration and Subscription Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. To be able to log on to a system, subscription to the system must be established. Note Changing to another System Automatically Using Auto Login A Note Auto Login A should only be used when systems are separate, with no overlaps. Note To activate Auto login your handset must be subscribed to at least two systems.
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KIRK Wireless Server 6000 Installation and Configuration Guide 13–12
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14 KIRK Handset Management This section provides information about handset management such as viewing handset configuration, deregistering handsets and changing user configurations using the web based Administration Page. It also provides information about unsubscribing handsets, exporting/restoring/importing handset registration data and handset adjustment. For more information about accessing the Administration Page, refer to “Accessing the Web Based Administration Page” on page 10-3.
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KIRK Wireless Server 6000 Installation and Configuration Guide Viewing Handset/User Configuration Through the web based Administration Page, it is possible to view all the user configurations of the wireless system. 1 Click Users, and then click List Users. Figure 14-1 Adm. Page WS: Users/List Users page Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system. 1 Click Users, and then click List Users.
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KIRK Handset Management Removing KIRK Handsets from the List (Deregistering) You can deregister handsets from KWS6000. This is necessary when: • you must replace the handset due to loss or breakage. • you want to assign the handset to a user with a different telephone number. 1 Click Users, and then click List Users. Figure 14-3 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 14-5 Warning box 4 Click OK. Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page. 1 Click Users, and then click List Users. Figure 14-6 Adm. Page WS: Users/List Users page 2 Type the beginning of a number or name to search for in the text field, and then click Search or select the handset in question by clicking on the user information.
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KIRK Handset Management Figure 14-7 Adm. Page WS: Users/List Users/User page 3 Change settings, and then click Save.
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KIRK Wireless Server 6000 Installation and Configuration Guide Exporting Handset Registration Data You can export handset registration data using the web based Administration Page. 1 Click Users, and then click Import/Export. Figure 14-8 Adm. Page WS: Users/Import/Export page 2 Under Export User Data do one of the following: a To save user data in CSV format, click the Save button. b To save user data in XML format, click the Save button.
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KIRK Handset Management 2 Under Backup, click the Save button for full system backup. Figure 14-10 3 File download window Click the Save button and choose the folder where you want to save the fullbackup.tar file and start the download.
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KIRK Wireless Server 6000 Installation and Configuration Guide Restoring Handset Registration Data You can restore handset registration data using the web based Administration Page. It is possible to restore a user database with subscriptions and to restore a user database separately from subscriptions (configuration data only). 1 Click Administration, and then click Backup. Figure 14-12 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide 5 In the Restore field, you can also Browse for the backup file and select it and then select the Restore button in order to restore the desired configurations out of the full system backup file. 6 Click Reboot. The system is rebooted. This can take a few minutes.
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KIRK Handset Management Importing Handset Registration Data - CSV Format You can import handset registration data in CSV format. To be able to import the data correctly, you must create a file containing the following information and punctuation: #IPEI,access code,standby text,username,domain,displayname,authenticate user,authenticate password,local number If you want to leave out some of the information, e.g. standby text, you must keep the commas, e.g.
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KIRK Wireless Server 6000 Installation and Configuration Guide 2 Under Import User Data, click Browse to find the CSV file with handset registration data. A Choose File dialog box appears. Figure 14-16 Adm. Page: Choose File dialog box Note 14–12 3 Select the file in question, and then click Open. 4 Click Load. 5 Click OK. It is not possible to import handset registration data already registered in the system.
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KIRK Handset Management 14–13
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15 System Management This section provides you with information about the web based Administration Page of the KWS6000. The section describes how it is used for system management. For information about using the Service Tool for system management of repeaters and handsets, refer to “Programming the KIRK Repeater with the Service Tool” on page 6-9 for information about repeater programming and “Adjusting the KIRK Handset with the Service Tool” on page 14-14 for information about handset adjustment.
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KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Wireless Server 6000 This section includes information about: • “Changing System User Name and Password” on page 15-2 • “Reading System Information” on page 15-3 • “Reading Statistics” on page 15-7 • “Making a Back-Up of the Configuration File” on page 15-13 • “Restoring Configuration File” on page 15-15 • “Updating the KIRK Wireless Server 6000” on page 15-16 • “Restarting the KIRK Wireless Server 6000” on page 15-18 Changin
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System Management Reading System Information Under Status it is possible to get general information about hardware version, firmware and message logging. This information is useful in case of problem solving. Accessing the Administration Page of the wireless server provides an overview of the solution, e.g. how the base stations are working. Note Ensure that you have opened the Administration Page of the KWS6000.
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KIRK Wireless Server 6000 Installation and Configuration Guide Logs Information This page provides logs information such as media resource connection, base station connection and different types of status. 1 Click Status, and then click Logs. Figure 15-3 Adm. Page WS: Status/Logs page 2 From the Display filter list you can select between emergency, critical, error, warning, notices, info or debug depending on the logs you want to see.
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System Management 3 Click Save if you want to save the logs in a file. A Save As dialog box appears. Figure 15-4 Adm. Page: Save As dialog box 4 Indicate in which folder and under what name the file should be saved, and then click Save. It is now possible to send the log files to authorized technicians for further support and problem solving. Wireless Server Information This page provides information about the firmware version and ARI code of the KWS6000.
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KIRK Wireless Server 6000 Installation and Configuration Guide Packet Capture This page provides tracing the packets transmitted during the calls, messaging etc. 1 Click Status, and then click Packet Capture. Figure 15-6 Adm. Page WS: Status/Packet Capture page 15–6 2 Under Filters choose a single or several filters. (Capture SIP, Capture external RTP, Capture internal RTP, Capture MSF, Capture everything, Custom filter).
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KIRK Wireless Server 6000 Installation and Configuration Guide Reading Statistics Under Statistics, it is possible to read statistic information about the KWS6000, media resource, base station, and calls, handovers and abnormal releases in the system. You get an overall overview of how the system is running. Ensure that you have opened the Administration Page of the KWS6000.
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System Management Figure 15-7 Adm. Page WS: Statistics/WS page 2 Click Reset Statistics if you want to delete all statistic traffic information. A warning message appears. Figure 15-8 Warning message 3 Click OK. Media Resource This page is useful to get information about the media resource. 1 Click Statistics, and then click Media Resource. Figure 15-9 15–8 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Base Station This page is useful to get statistic information about the base station. 1 Click Statistics, and then click Base Station. Figure 15-10 Adm. Page WS: Statistics/Base Station page Active Calls This page is useful to get statistic information about active calls in the KWS6000 installation. 1 Click Statistics, and then click Active Calls. Figure 15-11 Adm.
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System Management Figure 15-12 Adm. Page WS: Statistics/Abnormal Releases page Traffic Distribution This page is useful to get statistic information about traffic distribution during the last 24 hours in a KWS6000 installation. 1 Click Statistics, and then click Traffic Distribution. Figure 15-13 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Provisioning configuration Specifies the static boot server URL from where the KWS will retrieve configuration information. It is optional to specify a protocol. If the protocol is not specified the KWS will default to tftp. Note Ensure you have opened the Administration Page ofconsult the KWS6000. For morethat detailed explanations concerning provisioning, the Provisioning_guide_KWS300_6000. 1 Click Configuration, and then Provisioning.
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KIRK Wireless Server 6000 Installation and Configuration Guide Phonebook configuration The Phonebook application offers a centralized phonebook. The formats supported for the phonebook are CSV-file and LDAP. Note For information on configuring the phonebook using a CSV formatted file and or using an LDAP server, refer to Configuring the Phonebook. 1 Click Administration and then click Phonebook. Figure 15-16 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Making a Back-Up of the Configuration File This section provides information about saving the configuration data of the KWS6000, registration and subscription data of the handset and system information. When saving the configuration data you have an overall overview of the KIRK Wireless Server which is useful in case of problem solving. Note Ensure that you have opened the Administration Page of the KWS6000.
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System Management 3 Click the Save button and choose the folder where you want to save the Full backup.tar file and start the download. Figure 15-19 Downloading process of the fulbackup file You can also export configuration data using the Import/Export feature. 1 Click Configuration, and then click Import/Export. Figure 15-20 Adm. Page WS: Config/Import/Export 2 15–14 Under Export configuration, select the Save button.
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KIRK Wireless Server 6000 Installation and Configuration Guide Restoring Configuration File You can restore configuration data using the web based Administration Page, along with the other configured features included in the full system backup file, or separately from them. 1 Click Administration, and then click Backup. Figure 15-21 Adm. Page WS: Admin/Backup page 2 Under Restore, select Configuration. 3 A warning window will appear. Figure 15-22 Warning window 4 Click OK.
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System Management Updating the KIRK Wireless Server 6000 The software of the KWS6000 can be updated. To update the software you load a file to the system. Contact your distributor for newest software. Ensure that you have opened the Administration Page of the KWS6000. Note Updating KIRK Wireless Server 6000 Firmware 1 Click Firmware, and then click Wireless Server. Figure 15-23 Adm. Page WS: Firmware/WS page 2 Click Browse. A Choose File dialog box appears. Figure 15-24 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 15-25 Adm. Page: Firmware Update Progress Bar 5 Optionally, you can block new calls during a firmware update by clicking Administration, and then Wireless Server. Figure 15-26 Adm. Page WS: Administration/WS page Under Service Status click Block. 6 Click Reboot to update the KWS6000 firmware.
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System Management Restarting the KIRK Wireless Server 6000 Some configuration changes require a restart in order to take effect. A reset restarts the KWS6000 software. Note 15–18 Ensure that you have opened the Administration Page of the KWS6000.
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KIRK Wireless Server 6000 Installation and Configuration Guide You must restart the system after the following procedures: 1 • configuring • uploading configuration data • uploading firmware Click Administration, and then click Wireless Server. Figure 15-27 Adm. Page WS: Administration/WS page 2 After Wireless Server Uptime click Reboot.
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System Management KIRK Media Resource This section includes information about: • “Changing System User Name and Password” on page 15-20 • “Reading System Information” on page 15-21 • “Reading Statistics” on page 15-24 • “Updating the KIRK Media Resource Firmware” on page 15-24 Changing System User Name and Password Note Ensure that you have opened the Administration Page of the media resource. From the Administration Page it is possible to change the user name and password for the system.
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KIRK Wireless Server 6000 Installation and Configuration Guide Reading System Information Under Status it is possible to get general information about hardware version, firmware and message logging. This information is useful in case of problem solving. Note Ensure that you have opened the Administration Page of the media resource.
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System Management On the Status/General page you can read information about: — the used firmware and hard ware — Mac Address (serial number) of the system — NTP Server; from which IP address the system receives its time information — Time; time information - if a time server is valid Logs Information This page provides logs information such as media resource connection, base station connection and different types of status. Figure 15-30 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide 1 From the Display filter list you can select between emergency, critical, error, warning, notice, info or debug depending on the logs you want to see. The different types of status are: — Emergency is used for errors causing the system to malfunction for all calls — Critical is used for events which do not occur under normal operation, which cause major malfunction. E.g.
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4 System Management Indicate in which folder and under what name the file should be saved, and then click Save. It is now possible to send the log files to authorized technicians for further support and problem solving.
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KIRK Wireless Server 6000 Installation and Configuration Guide Reading Statistics Statistic information about the media resource is retrieved from the Administration Page of the KWS6000. For more information about reading statistics for the media resource, refer to “Reading Statistics” on page 15-7. Updating the KIRK Media Resource Firmware The software of the media resource can be updated. To update the software you load a file to the system. Contact your distributor for newest software.
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System Management Figure 15-34 Adm. Page: Choose File dialog box 3 Select the file in question, and then click Open. The file to select has the extension .bin. 4 Click Update. Wait until the system has finished uploading. Figure 15-35 Adm. Page: Firmware Update Progress Bar 5 Optionally, you can block new calls during a firmware update by clicking Administration (Administration Page of KWS6000), and then Wireless Server. Figure 15-36 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Base Station This section includes information about: • “Changing System User Name and Password” on page 15-26 • “Reading System Information” on page 15-27 • “Reading Statistics” on page 15-29 • “Sync State of Base Station” on page 15-29 • “Updating the KIRK Base Station Firmware” on page 15-31 Changing System User Name and Password Ensure that you have opened the Administration Page of the base station.
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System Management Reading System Information Under Status it is possible to get general information about hardware version, firmware and message logging. This information is useful in case of problem solving. Ensure that you have opened the Administration Page of the base station.
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KIRK Wireless Server 6000 Installation and Configuration Guide Logs Information This page provides logs information such as media resource connection, base station connection and different types of status. The different types of status are: — Emergency is used for errors causing the system to malfunction for all calls — Critical is used for events which do not occur under normal operation, which cause major malfunction. E.g.
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System Management Figure 15-40 Adm. Page: Save As dialog box 4 Indicate in which folder and under what name the file should be saved, and then click Save. It is now possible to send the log files to authorized technicians for further support and problem solving. Reading Statistics Statistic information about the base station is retrieved from the Administration Page of the KWS6000. For more information about reading statistics for the base station, refer to “Reading Statistics” on page 15-7.
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System Management Checking Sync State Ensure that you have opened the Administration Page of the KWS6000. Note 1 Click Administration, and then click Base Station. Figure 15-41 Adm.
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KIRK Wireless Server 6000 Installation and Configuration Guide Updating the KIRK Base Station Firmware The software of the base station can be updated. To update the software you load a file to the system. Contact your distributor for newest software. Note The base station firmware can be updated both from the Administration Page of the base station or the KWS6000. Updating KIRK Base Station Firmware Note Ensure that you have opened the Administration Page of the KWS6000.
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System Management 3 Select the file in question, and then click Open. The file to select has the extension .bin. 4 In the Start RFP No field, type the number of the first base station to be updated. Note: You can check base station numbers under Administration/Base station. 5 In the End RFP No field, type the number of the last base station to be updated. 6 Click Update. Wait until the system has finished uploading. All base stations in the range specified are updated.
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KIRK Wireless Server 6000 Installation and Configuration Guide 8 When the update is finished, reboot the base stations to make execute the changes. Note: Make sure you reboot the base stations – not the KWS6000 server itself. To reboot the base stations go to Firmware -> Base Stations -> select the base station range which shall be rebooted and click the Reboot base station button.
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KIRK Wireless Server 6000 Installation and Configuration Guide 16 Application integration With a KIRK DECT solution it is possible to make applications which send text messages to any messaging compatible KIRK DECT handsets. This makes it possible to create solutions with specific functionality targeting specific verticals.
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KIRK Wireless Server 6000 Installation and Configuration Guide Information about the messages which has been sent and received is available in the feedback from the SDK, as an acknowledgement status of each message having reached the handset display. • Two Way Text A message which the recipient can answer by returning relevant keypad information to the sender. An example of Two Way Text could be sending the following message to a numbers of users; “Who will attend the meeting at 3 PM”?.
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Messaging over MSF Getting started The XML-RPC SDK can be downloaded for free from the Polycom website – navigate to the resource site for the KWS6000: http://www.polycom.eu/support/voice/dect/dect_ws_6000.html Click on the XML-RPC link. Then you can download the SDK with documentation and examples for creating applications. For more information about obtaining the Polycom SDK package, contact Polycom.
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17 Regulatory Notices This section contains important safety regulations for the KWS6000. International Regulatory and Product Information This KIRK product has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
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KIRK Wireless Server 6000 Installation and Configuration Guide Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme KIRK KWS6000 Server vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English: Hereby, Polycom (UK) Ltd. declares that this KIRK KWS6000 Server is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
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Regulatory Notices Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a KIRK KWS6000 Server megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret KIRK KWS6000 Server er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
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KIRK Wireless Server 6000 Installation and Configuration Guide Waarschuwing Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen. 17–4 Varoitus Älä käytä johdotonta verkkolaitetta suojaamattomien räjäytysnallien läheisyydessä tai räjäytysalueella, jos laitetta ei ole erityisesti muunnettu sopivaksi sellaiseen käyttöön.oen.
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Regulatory Notices The WEEE Marking on this equipment indicates that the product must not be disposed of with unsorted waste, but must be collected separately. Appropriate RF safety/installation information The product is intended to be installed by authorized personal. The product shall be installed in accordance with FCC rules. RF Exposure Statement The EUT is considered as a mobile device according to OET Bulletin 65, Edition – 97 – 01. Therefore distance to human body of min. 20 cm is determined.
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KIRK Wireless Server 6000 Installation and Configuration Guide Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system.
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Regulatory Notices Important Safety Instructions and Product Information Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property. 1 Read and understand all instructions 2 Follow all warnings and instructions including those marked on the product 3 Unplug this product before cleaning. Do not use liquid cleaners or aerosol cleaners.
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KIRK Wireless Server 6000 Installation and Configuration Guide Warning 1 Avoid using telephone during an electrical storm. There may be a risk of electrical shock from lightning 2 Do not use the telephone to report a gas leak in the vicinity of the leak 3 Do not place the unit near microwave ovens, radio equipment, or non-ground connected televisions.
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Regulatory Notices IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the certification /registration number only signifies that the Industry Canada technical specifications were met. Privacy of communications may not be ensured when using this telephone.
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KIRK Wireless Server 6000 Installation and Configuration Guide THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
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18 Open Source Software Notice This section provides information about the Open Source Software. Open Source Software Notice This product includes certain open source or other software originated from third parties that are subject to the GNU General Public License (GPLv2), GNU Library/Lesser General Public License (LGPLv2) and different and/or additional copyright licenses, disclaimers and notices. Please refer to the exact terms of the GPLv2 and LGPLv2 regarding your rights under said license.
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11
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 2-1 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 4-1 Figure 4-2 Figure 4-3 Figure 5-1 Figure 5-2 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 8-1 Figure 8-2 Figure 8-3 Figure 8-4 Figure 8-5 Figure 8-6 Figure 8-7 Figure 8-8 Figure 8-9 Figure 8-10 Figure 8-11 Figure 8-12 Figure 10-1 Figure 10-2 Figure 10-3 18–2 Overvi
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12 Figure 10-4 Figure 10-5 Main page of the Administration Page for wireless server . . . . . . . 10–5 Adm. Page: Enter Network Password dialog box . . . . . . . . . . . . . . . 10–6 Figure 10-6 Figure 10-7 Figure 10-8 Figure 10-9 Figure 10-10 Figure 10-11 Figure 11-1 KWS6000 installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–7 Adm. Page WS: Configuration/General page . . . . . . . . . . . . . . . . . . 10–8 Adm. Page WS: Configuration/Media Resource page . . .
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KIRK Wireless Server 6000 Installation and Configuration Guide Figure 14-13 Figure 14-14 Figure 14-15 Figure 14-16 Figure 14-17 Figure 14-18 Figure 15-1 Figure 15-2 Figure 15-3 Figure 15-4 Figure 15-5 Figure 15-6 Figure 15-7 Figure 15-8 Figure 15-9 Figure 15-10 Figure 15-11 Figure 15-12 Figure 15-13 Figure 15-14 Figure 15-15 Figure 15-16 Figure 15-17 Figure 15-18 Figure 15-19 Figure 15-20 Figure 15-21 Figure 15-22 Figure 15-23 Figure 15-24 Figure 15-25 Figure 15-26 Figure 15-27 Adm.
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14 Figure 15-35 Figure 15-36 Adm. Page WS: Administration/WS page . . . . . . . . . . . . . . . . . . . . 15–22 Adm. Page Base Station: Configuration/Security page . . . . . . . . . 15–23 Figure 15-37 Figure 15-38 Figure 15-39 Figure 15-40 Figure 15-41 Figure 15-42 Figure 15-43 Adm. Page Base Station: Status/General page . . . . . . . . . . . . . . . . 15–24 Adm. Page Base Station: Status/Logs page . . . . . . . . . . . . . . . . . . . 15–25 Adm. Page: Save As dialog box . . . . . . . . . . . . . . . .
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KIRK Wireless Server 6000 Installation and Configuration Guide Tables 12 Table 2-1 Table 4-1 Overview of System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 KIRK Wireless Server 6000 Part Numbers . . . . . . . . . . . . . . . . . . . . . . 4–2 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 KIRK Media Resource Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 LED Indicator Description - Front Cover . . . . . . . . . . .
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Tables 11
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KIRK Wireless Server 6000 Installation and Configuration Guide Index A acronyms 1–5 Administration Page accessing 10–5, 11–5, 12–5 changing Internet Protocol 10–3, 11–3, 12–3 changing password 15–2, 15–17, 15–23 configuring base station 12–9 configuring KIRK Wireless Server 6000 10–7 configuring Media Resource 11–6 default password 10–6, 11–5, 12–5 auto login 2–6 B Base Station accessing Administration Page 12–3, 12–5 configuring 12–9 connecting PC 12–2 description 6–1 installing 6–5 placement 3–2 powering
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Index K KIRK Wireless Server 6000 accessing Administration Page 10–3, 10–5, 11–3, 11–5 components 4–3 connecting PC 10–2, 11–2 deploying 3–1 description 4–2 faceplate 4–4, 6–3 LED indicators 4–5 powering up 10–1, 11–1 requirements 2–7 types 4–2 updating 15–13 KIRK Wireless Server 6000 Solution Base Station 2–4 components 2–2 Handset 2–6 KIRK Wireless Server 6000 2–2 Maintenance Software 2–7 Media Resource 2–3 overview of 2–1 Repeater 2–5 requirements 2–7 SIO Application Interface 2–6 wireless bands 2–3 L L