User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
3-1
3
Monitoring On Going Conferences
You can monitor On Going Conferences and perform various operations
while conferences are running.
Three levels of monitoring are available with the MGC Manager:
• General Monitoring - You can monitor the general status of all On Going
Conferences and their participants in the MGC Manager main window.
• Conference Level Monitoring - You can view additional information
regarding a specific conference and modify its parameters if required,
using the Conference Properties option.
• Participant Level Monitoring - You can view detailed information on the
participant's status, using the Participant Properties option. During
attended conferences you can monitor the status of the participants
waiting in the Participants Queue.
This chapter describes the available options and methods of monitoring
Audio Only conferences in the MGC Audio Look and Feel mode, according
to monitoring levels and according to the type of participant or the type of
connection to the conference.
When the Audio Look and Feel mode is set for the system, the video
parameters are hidden, but you can still monitor video conferences if they are
run on any of the connected MCUs. The Audio Look and Feel mode
is set in
the Options menu. For more details, refer to the MGC Administrator’s Guide,
Chapter 5, “Audio Look and Feel”.