User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
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5. If required, define the following parameters:
Table 2-11: ISDN/ATM/MPI/T1-CAS Participant - Advanced
Field/Option Description
Service Name Enter the name of the Network Service to be used to
connect the ISDN/ATM/MPI/T1-CAS participant to the
conference exactly as it is defined in the Network Service
list (the system is case sensitive).
If left blank, the default Network Service is used,
depending on the selected connection type. For example,
if the selected connection type is ISDN, the default ISDN
Network Service is used.
For more information on Network Services, refer to the
MGC Administrator’s Guide, Volume II, Chapter 3.
Sub-Service Name This field is applicable to ISDN participants only.
If a sub-service is used, enter the sub-service name
exactly as it appears in the selected Network Service
definition. If left blank, the default sub-service defined in
the selected Network service is used.
Num-type Select the type of program to be used when connecting to
ISDN/ATM/MPI participants.
The available options are Unknown; National;
International; Network Specific; Subscriber;
Abbreviated; Taken from Service. These options
represent programs provided by the carrier, and are
defined in the Network Service. Select Taken from
Service to indicate that the program should be retrieved
from the Network Service definition.
Node Type Select the node type from the drop-down list. The available
options for ISDN/ATM/MPI participants are:
• MCU – Select this setting for a dial-out participant in a
DTMF Enabled Cascaded conference. For more
details, see MGC Manager User’s Guide Volume II,
Chapter 1.
• Terminal (default) – Use this setting at all other times.