User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - Volume I
iii
Participants Queue ......................................................................3-23
Conference Level Monitoring ............................................................3-24
Participant Level Monitoring .............................................................3-28
Monitoring ISDN/Telephone Participants ..................................3-29
Checking the Status of VoIP Participants ..................................3-39
Operations Performed During On Going Conferences . . . . 4-1
Management Functions Overview .......................................................4-2
Participant and Conference Level Operations ..............................4-3
Participant Level Operations ................................................................4-5
Making Dial-Out Connections .....................................................4-5
Changing Participant Connection Types (Dial-In/Dial-Out) .......4-6
Disconnecting Participants from Conferences .............................4-7
Naming Undefined Dial-in Participants .......................................4-8
Changing the Disconnected Participant’s Properties .................4-10
Moving a Participant from one Conference to Another .............4-11
Designating an Exclusive Speaker .............................................4-12
Changing Participant’s Status to Conference Chairperson ........4-13
Designating a VIP Participant ....................................................4-15
Adjusting Participant’s Broadcasting and Listening Volume ....4-16
Muting and Unmuting Participant’s Audio ................................4-17
Enabling/Disabling Auto Gain Control (AGC) ..........................4-20
Modifying the Participant’s User Defined Properties ................4-21
Conference Level Operations ............................................................4-22
Adding New Participants to a Conference .................................4-22
Muting Dial-In Participants Upon Connection ..........................4-28
Adding Remarks During an On Going Conference ...................4-30
Locking and Unlocking a Conference ........................................4-31
Managing Question-and-Answer Sessions .................................4-35
Controlling Q&A Queues with the Toolbar ........................4-35
Adding Questioners to the Q&A Queues .............................4-36
Changing Participant’s Position in Q&A Queue .................4-39
Allowing Participant Questions ...........................................4-39
Ending Participant Questions ...............................................4-40