User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
2-39
To resolve the scheduling conflicts for participants:
1. In the Participants Scheduling Conflicts table, select an action:
• Select the (check boxes of) non-conflicting participants in the
Requested Participants column, to retain these participants in the
currently scheduled conference.
or
• Clear the (check boxes of) conflicting participants in the Requested
Participants column, to exclude these participants from the currently
scheduled conference.
2. Select the required solution, by clicking the appropriate button:
• Include selected participants and schedule - Select this option to
allow the system to ignore the found conflict information and to
schedule the conference.
• Back to reservation - Select this option to return to the current
conference definition without scheduling the conference and to
modify the required parameters or select other participants.
• Cancel scheduling - Select this option to cancel the current
conference definition and exit the conference definition mode.
The window closes and the selected action is applied.
Conf. Type Indicates the conference type:
• Res. – Reservation
• Conf. – On Going Conference
Start Time Date and start time of each conference.
End Time Date and termination time of each conference.
Table 2-6: Participants Scheduling Conflicts Table
Field/Option Description
The MGC Manager application checks for conflicts on the MCU on which the
reservation is being scheduled, while the WebCommander application checks for
conflicts on multiple MCUs.