User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 2 - Defining Standard Audio Only Conferences and Reservations
2-38
If a conflict is detected in the reservation or in an On Going Conference, the
Participants Scheduling Conflicts window opens, listing the found data.
The following information is displayed:
Table 2-6: Participants Scheduling Conflicts Table
Field/Option Description
Requested
Participants
Lists the names of conflicting participants requested to join
the conference currently being created.
Reserved
Participants
Lists the names of participants already scheduled in
previously created conferences whose data match those of
the newly requested participant.
Phone/IP Lists the phone numbers or IP addresses of all listed
participants.
Alias Lists the aliases of all listed participants.
Conn. Type Indicates the participant’s connection type:
• Dial-in – participants call the conference
• Dial-out – the system calls the participant
For the description of connection types, see “Participant
Connection to Conference” on page 2-8.
Conf. Name Lists the names of the conferences in which each participant
is defined.