User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 2 - Defining Standard Audio Only Conferences and Reservations
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b. Enter your Login Name and Password and click OK.
The Open Parties in Database dialog box opens.
c. If more than one database is configured in your system, select the
appropriate database from the Database Name list.
d. Filter the list of participants by clicking the Name and/or Label
check boxes, entering the appropriate character string in the Name
field and/or selecting the appropriate label from the drop-down list.
The Group option is enabled by default, displaying the highest
group in the Groups hierarchy to which the logged in user has
access. You may select another group from the Groups hierarchy
list. Only groups to which you have access, are listed in the Groups
list.
e. Click OK. The list of all the participants in the filtered category is
displayed in the Pre-Defined Participants list, and the name of the
participant’s Group is displayed in the Pre-Defined Participants File
You can now add names from this list to the Conference Participants
f. In the Pre-defined Participants list, select the participants to add to
the conference and click the Add button.
To add participants from the User Template file:
a. Click the Browse button to list the User Template files stored on
your computer.
The Browse dialog box opens letting you select the User Template
file (.usr).