User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Table of Contents
ii
Conference Access for Dial-out Participants ............................. 2-13
Defining New On Going Audio Conferences ................................... 2-14
General Properties ..................................................................... 2-16
Settings Parameters .................................................................... 2-21
Participants ................................................................................ 2-28
Recording ................................................................................... 2-35
Completing the Conference Definition ...................................... 2-36
Resolving Scheduling Conflicts ................................................ 2-37
Listing On Going Conferences ......................................................... 2-40
Scheduling a New Reservation .......................................................... 2-41
Defining Recurrent Reservations ............................................... 2-44
Listing Reservations .................................................................. 2-47
End of Conference Reminder ............................................................ 2-48
Defining Participant Properties ......................................................... 2-49
ISDN/PSTN/T1-CAS Participant Definition ...................... 2-51
IP (H.323 and SIP) Participant Definition .......................... 2-59
Dialing-in from an H.323 Endpoint ........................................... 2-67
Simple Dial-in Using the IP Card Address ......................... 2-67
Simple Dial-in Using the IP Card Alias .............................. 2-67
H.323 Advanced Dial-in ..................................................... 2-68
Listing Participants ............................................................................ 2-70
Monitoring On Going Conferences . . . . . . . . . . . . . . . . . . . . 3-1
General Monitoring ............................................................................. 3-2
Listing On Going Conferences in the Status Pane ....................... 3-3
General Conference and Participant Monitoring ......................... 3-5
Monitoring the Conference and Participant Status ............... 3-5
Additional Participant Statuses ........................................... 3-15
Participant’s Audio Status ................................................... 3-16
Monitor Filter ............................................................................. 3-17
Automatic Monitoring of Conferences ...................................... 3-19
Secure Conference Mode ........................................................... 3-19
Audio Tones ............................................................................... 3-21
Noisy Line Detection Mechanism and Automatic Muting ........ 3-22