User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
2-19
User Defined
1-3
Enter general information for the conference, such as the
company name, contact person’s name, email or telephone
number, or any other required information.
Note:
• User Defined fields are displayed only if the Show User
Defined Fields in Conference Parameters option is
selected in the Database Manager -> Defaults ->User
Defined Defaults.
• The titles of the User Defined fields can be modified in
the Database Manager -> Defaults -> User Defined
Defaults and loaded to the MGC Manager application.
For a detailed description on how to load the user defined
default titles, see the MGC Manager User’s Guide,
Volume I, Chapter 3.
Conference Type Select the type of conference:
• Standard – Select this option to define a conference that
will be deleted from the MCU once it is terminated, and
whose resources are allocated to its participants at the
end of the definition process.
• Meeting Room – Select this option to define a
conference that remains permanently on the MCU. It
exists inactive, without resource allocated to it and can
be activated repeatedly, when the first participant
connects to it. It is terminated when the last participant
exits.
• Operator – Select this option to define an Operator
Conference. An Operator Conference enables Operator
Assistance and managing participant connections to the
conference in attended conferencing services.
Media Select Audio, to define an Audio Only conference.
Note: In the Audio Look and Feel mode, Audio is
automatically selected.
Table 2-1: Conference Properties - General (Continued)
Field/Option Description