User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary

MGC Manager User’s Guide - VoicePlus Edition
A-5
H.320 ITU-T standard that defines how the H-series video
conferencing recommendations work together.
H.323 ITU-T standard for audio, video and data communications
across IP-based (LAN) networks, including the Internet.
IMUX or Inverse
Multiplexing
A feature that allows high speed serial data streams to be
divided into multiple of 56 or 64 Kbps for transmission over
public digital switched networks (PSTN). At the remote end,
all the channels are phase-aligned and synchronized to
recreate the original data stream.
IP Internet Protocol. The working protocol that forms the basis of
the internet.
ISDN Integrated Services Digital Network. A set of protocol and
interface standards (voice, video and data) that comprise a
telephone network. There are two types of ISDN lines: BRI
and PRI.
ITU-T Standard International Telecommunications Union, Telecommunication
Standardization Sector (formerly CCITT). The international
organization that produces official standards for
telecommunications.
LAN Local Area Network. A group of computers and other devices
linked via a network’s operating system.
LDAP Lightweight Directory Access Protocol.
Leased Line A dedicated PRI line supplied by the telephone company. See
also PRI line.
Line Rate The amount of bandwidth used by a communication device,
measured in Kbps (kilobytes per second).
MCU Multipoint Control Unit. Device which allows more than two
sites to be connected in a video or audio conference.
MPI Multi Protocol Interface. Supports connection to endpoints
using communication protocols such as V.35 RS-449 and RS-
530 over a serial connection.
Abbreviation/
Term
Explanation










