User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
8-23
The following table lists the system.cfg flags you can check and modify.
Table 8-2: ReadiRecorder system.cfg Flags
Section / Default Flags and Values
Required
Value
Description
Audio Plus
SINGLE_PARTY_HEARS_MUSIC = NO NO No need for background
music.
AUDIO_PLUS_CM_MSG_32 = 64 64 Affects the
Readi
Recorder’s IVR
Messages Status report.
The default is the
maximum number of
IVR messages that can
be downloaded for a
given group (in this case
64 messages of 32-
second duration).
CDR
CDR = YES YES Enables viewing the
CDRs list for the
ReadiRecorder. When
disabled, the CDRs do
not include records that
were written to the
Readi
Recorder disk.
External DB
ENABLE_EXTERNAL_DB_ACCESS = NO YES Allows the definition of
an external database for
the Web site user
authentication.
Note: If you enable this
function, set the other
flags in this section. For
more information, see
the External DB Tools
documentation.