User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
2-9
Direct Dial-In Access
Participants can dial directly into the conference using the following methods:
• Using the MCU dial-in number and defining the participants prior to the
conference start. Participants are provided with the MCU dial-in number.
When they connect to the MCU they are routed to their corresponding
conference according to their Calling Line Identifier (CLI) number.
• Meet Me Per Conference - Assigning a dial-in number to each
conference and defining the conference as Meet Me, allowing undefined
participants to connect to the conference.
Figure 2-1: Direct Conference Access
The meeting organizer or operator assigns a dial-in phone number to each
conference designated as a Meet Me Per Conference or Meeting Room. The
conference dial-in number is given to all the conference participants who use
it to directly connect to the conference. Using this mode, any participant who
dials the conference number can connect to the conference until all the MCU
resources are utilized or the maximum number of participants is reached.
The Meet Me Per conference is the basis for the Meeting Rooms definition.
Network
Conference1
Numeric ID: 1222
Dial-in number: 9251222
Conference2
Numeric ID: 1223
Dial-in number: 925122
3
9
2
5
1
2
2
2
9251222
9
2
5
1
2
2
3
MCU
IP Network Service
Prefix - 925
IP Endpoint
ISDN/PSTN
Endpoint
ISDN/PSTN
Endpoint