User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
8-21
is the DTMF code for a dial-out, and 9 represents the first digit assigned
to the participant in the Name field in the Properties - Identification
dialog box.
When recording is initiated for a recording-enabled conference, the MCU
calls Prairie Systems using the parameters defined for the participant (port),
thus enabling the service.
When Prairie Systems begins recording the conference, it first plays a voice
message announcing that the conference is being recorded.
To stop recording:
• To stop recording, use one of the following methods:
— enter the DTMF code *25#
— terminate the conference from the conference.
— disconnect the recording port.
When recording is terminated, the chairperson can re-activate a Prairie
recording session using the procedure described above. However:
— Re-activating the recording results in a new recording ID issued by
Prairie.
— It is not possible to play back several recordings of a conference at
the same time.
To initiate a playback of a Prairie recording:
1. The conference chairperson accesses the Prairie Systems website and
enters the conference account number and the conference access
password /chairperson password (depending on the current configuration
of access requirements).
2. The Prairie Systems web site displays confirmation data consisting of the
unique Conference Recording ID, recording date and time, and a
conference description. The confirmation ID consists of the conference’s
account number, for example 9876543, and an additional 3 digit
sequence, for example 9876543001.
The Conference Recording ID number is required to play a conference
recording.
3. The chairperson must retrieve the Conference Recording ID, for example
9876543001, and dial the Prairie’s playback dial-in number using the
appropriate DTMF code. The playback of the recorded session occurs
directly between the endpoint and Prairie’s system.