User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
8-17
Recording and Playback Using Prairie Systems
Prairie Systems provide audio recording and playback services for
conferencing, that you can use with the MGC. To connect to the Prairie
Systems recording facility and make recordings, a special Recording Port
participant must be defined. The Recording Port is then added to the
conference during the conference definition when making a list of
participants - in the Conference Properties - Participants dialog box. In
addition, the recording function must be enabled in the Conference Properties
- Recording dialog box.
Conference recording using the Prairie system can be activated using:
• MGC Manager application
• DTMF-enabled phone
Conferences can be recorded by an operator using the Blast Dial-out feature
in MGC Manager, or by a chairperson - from a DTMF-enabled phone.
To record a conference, a chairperson must have access to a DTMF-enabled
phone and to use the appropriate DTMF code (the default code to start
recording is *25). The chairperson can start, stop and record sections of the
conference as needed, and, in addition, has the ability to record and play back
conversations.
Polycom customers who require recording services need to obtain the
following information:
• From Prairie Systems:
— Account prefix number
— Dial-in numbers of the Prairie recording system and playback
system
• From the Conferencing Service:
— A unique account number for each conference
To implement recording, customers must obtain an account with Prairie Systems.
For details, see //http://www.prairiesys.com/PSI/01-0300.html.
In the U.S., call 1-800-888-3151.