User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
8-5
Conferencing MCU Setup
Assuming that the MGC Manager is already installed on your workstation,
perform the following tasks to set up the MCU for recording:
1. Configure the Recording Link between the conference and the recorder.
2. Configure the recording-related IVR Message Services to be used during
recording.
3. Enable and specify the recording functions for conferences.
To enable the Polycom ReadiRecorder to perform, you must configure the
following components:
• First entry IP configuration – (IP Address, Net Mask and Gatekeeper)
adjusts the default IP of the ReadiRecorder unit.
• ReadiRecorder definition in the network – adds the unit to MCUs
network (in the MGC Manager application).
• SSL certificate – (Optional) secures the connection between the
ReadiRecorder and the MGC Manager and the Web site.
• Network Services – (PSTN/ISDN or IP) define the parameters of the
networks connected to the ReadiRecorder.
• IVR Message Services – sets of voice prompts or messages that allow
support of multiple languages and user-specific voice prompts.
The message service is activated when recording is initiated, stopped or
paused, or when listening to a playback.
• Recording and Playback Services – define the dial-in numbers and IVR
Message Services used for recording and playback connections.
• Recording System Settings – (Optional, if modifications of the default
settings are required
for certain functions) global settings for the
recording system, such as disk space allocation for users and recordings,
backup and deletion policies, and database usage.
• Recording-related system.cfg flags – (Optional) recording related system
flags.