User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 7 - Attended Conferencing
7-44
Moving a Participant Interactively
You can drag and drop a participant to the Operator or Home conference from
the following panes and lists:
• Browser, Status, and Monitor pane, Operator conference list
• Browser and Status pane, Participants Queue list
• Participants Queue window
To drag and drop a participant to the Operator conference:
1. Expand the On Going Conferences list in the Browser pane, to display
the Operator Conference icon.
2. Drag the icon of the participant to the Browser pane and drop it on the
Operator Conference icon.
To drag and drop a participant to the Home conference:
1. Expand the On Going Conferences list in the Browser pane, to display
the Home Conference icon.
2. Drag the icon of the participant to the Browser pane and drop it on the
Home Conference icon.
Moving Multiple Participants to the Home Conference
When several participants are placed on hold, they can all be selected (using
standard Windows multi-selection options), and then moved to the
appropriate conference together.
To move several participants who are on hold to the Home Conference:
1. List the participants who are on hold in the appropriate conference or in
the Participants Queue tree, or the Participants Queue window.
2. Select the participants that are on hold.
Standard MS-Windows multiple selection techniques can be used in the
following procedure.