User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
7-37
To move a participant to the Operator conference from the Participants
Queue tree or Participants Queue window:
1. Display the list of participants in the Participants Queue in the Browser
or Status pane, or in the Participants Queue window.
2. Right-click the icon of the participant to be moved to the Operator
conference, and then click Attend or Attend with Details.
If you click Attend, the participant is moved to the Operator conference
and still appears in the Participants Queue.
If you click Attend with Details, the participant is moved to the
Operator conference and still appears in the Participants Queue. In
addition, the Attended Participant window opens. For more details, see
“The Attended Participants Dialog Box” on page 7-21.
The participant is moved to the Operator conference while his/her icon
remains in the conference list and in the Participants Queue list. An
Exclamation point appears next to the Participant icon in the Name
column of all panes and in the conference tree.
In addition, the Attended icon is displayed in the Status column of
the Participants Queue in the Monitor and Status panes.
Moving a Participant to the Home Conference
To move participants to their Home conferences from the Operator
conference list:
1. In the Browser, Status, or Monitor panes, display the list of participants
in the Operator conference.
2. Use one of the following options:
a. Using the Move option in the right-click menu:
— Right-click the icon of the attended participant to be moved to
the Home conference, and then click Move.