User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 7 - Attended Conferencing
7-22
In the Attended Participant box, enter the participant name, and general
information (User Defined fields), change the participant status to VIP
and/or chairperson, and modify the listening and broadcasting volumes.
In the Operator box, you can modify your listening and broadcasting
volumes.
In the Conferences box, you can list all the On Going Conferences,
Meeting Rooms, and Reservations, depending on the selected listing
criteria and search the list for the required destination conference.
Once the destination conference is located, you can move the participant
to that conference or place the participant on hold.
If the Auto Attend Next Participant check box is selected, the next
participant waiting in the Participants Queue is automatically moved to
the Operator conference when the current attended participant is moved
out of the Operator conference (either to the destination conference,
placed on hold, or disconnected).
The following parameters and functions are displayed in the Attended
Participants dialog box:
Table 7-6: Attended Participant Dialog Box Fields
Field/Option Description
Attended Participant
Participant Name If the participant is undefined, the system-assigned
participant name is displayed in this field. Type the
name of the participant, using up to 80 characters.
VIP Select this check box to change the participant
status to VIP.
Chairperson Select this check box to designate this participant as
the conference Chairperson.