User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 7 - Attended Conferencing
7-20
To use filters:
You can filter the list of participants displayed in the Participants Queue
window at any time by selecting a different filter from the list of saved filters.
• To filter the Participants Queue window, select a filter from the list.
The Participants Queue window displays only the participants that
match the selected filter.
To modify a filter:
You can modify your personal filters or public filters, if you have the
appropriate permission and you are logged into the database.
1. In the Filters list, select the filter to modify and then click the
Participants Queue Filter button. The Participants Queue Filter dialog
box opens.
2. Select or deselect any of the filter criteria as needed.
3. Click the OK button.
To delete a filter:
You can delete a personal filter or a public filter (if you have the appropriate
permission and you are logged into the database).
1. In the Filters list, select the filter to delete, and then click the Delete
Filter button. A confirmation dialog box opens.
You must be logged into the appropriate databases to use existing, pre-defined
filters. For more information on how to log into the database see MGC Manager
User's Guide Vol. I, Chapter 3, “Templates Database”.