User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
6-59
General: Invite
Help menu
“The available touch-tone keypad
actions are as follows:
• To exit this menu press any key.
• To obtain an outside line and
dial out to an invitee, press
star(
*
), 4.
• To admit an invitee to the
conference and invite another
participant, press star(
*
), 1.
• To disconnect the invitee and
invite another participant, press
star(
*
), 2.
• To admit an invitee to the
conference and return to the
conference, press star(
*
), 3.
• To disconnect the invitee and
return to the conference, press
star(
*
), 4.“
INVITHP.ACA
General: Voting
Help menu
“The available touch-tone keypad
actions are as follows:
• To exit this menu press any key.
• To vote, press star(
*
)r, 8, 1.
• To end the voting session and
get the results, press pound (#),
8, 1.
• To start a new voting session,
press star(
*
), 8, 2.
• To cancel the voting session,
press pound (#), 8, 2.”
VOTEHLP.ACA
Table 6-16: Default IVR Messages (Continued)
Message Type Message Text File Name